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NHS 24; Glasgow; On-site; GBP 43,000 - 53,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

NHS 24 in Glasgow is seeking an experienced Nurse Practitioner to become a Clinical Supervisor within our telehealth service, delivering high-quality clinical supervision and supporting colleagues in safe, person-centred care.

You will work as an autonomous practitioner, perform rapid triage, provide clear health information to patients and families, and escalate risks as needed. This is a permanent, full-time on-site role across Cardonald/Clydebank/Dundee/South Queensferry/Aberdeen.

Qualifications

• NMC registered adult nurses are invited to apply for the Clinical Supervisor role.

Responsibilities

• Deliver high-quality telephone triage, ensuring safe, effective and person-centred care in a fast-paced telehealth service.
• Work as an autonomous practitioner, applying professional judgement to undertake comprehensive clinical triage.
• Ensure patients and families receive timely, safe and person-centred care with clear clinical reasoning.
• Provide real-time clinical support to peers and non-clinical staff to aid safe decision-making.
• Offer clear health information to patients and carers, supporting informed choices.
• Direct patients to the most appropriate service or care setting considering individual needs.
• Recognise and respond to clinical risk with escalation when necessary.

Job description

Clinical Supervisor (Cardonald, Clydebank, Dundee, South Queensferry and Aberdeen Various Hours)

• Are you a Nurse Practitioner looking for a new and rewarding opportunity?
• Do you care deeply about delivering high-quality, compassionate patient care?
• Can you draw on a wide range of clinical experience to support patients effectively?

NHS 24 is welcoming applications from experienced, NMC registered adult nurses to join the team as a Clinical Supervisor. In this role, you’ll use your expertise to deliver high-quality clinical supervision within our telehealth service, supporting colleagues and helping ensure safe, person-centred care for patients. This is a great opportunity to develop your skills and take the next step in your career.

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Where We Are

Our Regional Centres are located at Aberdeen, Cardonald, Clydebank, Dundee and South Queensferry. This role is advertised for our Cardonald, Clydebank, Dundee, South Queensferry and Aberdeen Regional Centres.

This Role

• Deliver high-quality telephone triage, using your clinical expertise to ensure safe, effective and person-centred care in a fast-paced and innovative service
• Work as an autonomous practitioner, applying professional judgement, knowledge and experience to undertake comprehensive clinical triage of patients
• Ensure patients and their families receive timely, appropriate, safe and person-centred care, demonstrating compassion, respect and clear clinical reasoning in all decision-making
• At times act as a trusted source of real-time clinical support for peers and non-clinical staff contributing to safe decision-making and outcomes.
• Provide clear, accurate and accessible healthcare information to patients and carers, supporting understanding and informed choices
• Offer tailored self-care and health improvement advice, supporting patients to manage their condition safely where appropriate
• Direct patients to the most appropriate service or care setting, ensuring individual needs are fully considered
• Recognise and respond to clinical risk and acuity taking appropriate escalation action to maintain patient safety

Proud member of the Disability Confident employer scheme

Company: NHS 24
Salary: £43,231 to £52,679 a year
Hours: Full time
Location: Glasgow, G51 4EB
Working pattern: On-site
Job type: Permanent
Posting date: 7 Sept 2026
Closing date: 27 Sept 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.