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NHS 24; Inverness; Hybrid; GBP 43,000 - 53,000; Full time

Benefits offered by this job

Disability Confident employer

Hybrid working

Job summary

NHS 24, Inverness Local Centre, is seeking an experienced Nurse Practitioner to join as a Clinical Supervisor. You will deliver high-quality telephone triage, provide autonomous clinical supervision, and support safe, person‑centred care within our telehealth service.

This hybrid role offers development opportunities and patient‑focused care. We welcome NMC registered adult nurses ready to apply professional judgement, clear clinical reasoning, and compassionate communication to support

Qualifications

• NMC registered adult nurse with current registration.
• Experience delivering telephone triage and telehealth services.
• Ability to exercise professional judgement and clinical reasoning.

Responsibilities

• Deliver high-quality telephone triage using clinical expertise to ensure safe, person-centred care.
• Work as an autonomous practitioner applying professional judgement and clinical knowledge.
• Ensure patients and families receive timely, safe, and person-centered care with clear clinical reasoning.
• Provide real-time clinical support to peers and non-clinical staff as needed.
• Communicate healthcare information clearly to patients and carers.
• Offer tailored self-care and health improvement advice.
• Direct patients to appropriate services or care settings while considering individual needs.
• Recognise and escalate clinical risk to maintain patient safety.

Skills

Clinical supervision

Telephone triage

Autonomous practitioner

Clinical reasoning

Clear communication

Education

NMC registered nurse (Adult)

Job description

Are you a Nurse Practitioner looking for a new and rewarding opportunity?

Do you care deeply about delivering high-quality, compassionate patient care?

Can you draw on a wide range of clinical experience to support patients effectively?

NHS 24 is welcoming applications from experienced, NMC registered adult nurses to join the team as a Clinical Supervisor. In this role, you’ll use your expertise to deliver high-quality clinical supervision within our telehealth service, supporting colleagues and helping ensure safe, person‑centred care for patients. This is a great opportunity to develop your skills and take the next step in your career.

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient‑focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Where We Are

Our Regional Centres are located at Aberdeen, Cardonald, Clydebank, Dundee and South Queensferry, as well as our local centres. This role will be based in our Inverness Local Centre and will be available on a hybrid basis within 3-6 months of completed training.

This Role

• Deliver high-quality telephone triage, using your clinical expertise to ensure safe, effective and person‑centred care in a fast‑paced and innovative service
• Work as an autonomous practitioner, applying professional judgement, knowledge and experience to undertake comprehensive clinical triage of patients
• Ensure patients and their families receive timely, appropriate, safe and person‑centered care, demonstrating compassion, respect and clear clinical reasoning in all decision‑making
• At times act as a trusted source of real‑time clinical support for peers and non‑clinical staff contributing to safe decision‑making and outcomes
• Provide clear, accurate and accessible healthcare information to patients and carers, supporting understanding and informed choices
• Offer tailored self‑care and health improvement advice, supporting patients to manage their condition safely where appropriate
• Direct patients to the most appropriate service or care setting, ensuring individual needs are fully considered
• Recognise and respond to clinical risk and acuity taking appropriate escalation action to maintain patient safety

Proud member of the Disability Confident employer scheme

Clinical Supervisor - Hybrid Working

Company: NHS 24 Salary: £43,231 to £52,679 a year, pro rata Hours: Full‑time Location: Inverness, IV2 3DZ Working pattern: Hybrid - 2 days remote Job type: Permanent Posting date: 18 Sept 2026 Closing date: 30 Sept 2026