Telecoms Projects Lead — Delivery & Coordination

Flotek; Bridgend; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Birthday day off

Milestone days off (weddings, moving,/

EMI Share Equity Scheme – Purple Pie

Perkbox discounts

Team building events

Growth opportunities

Job summary

Flotek Group is seeking a Comms Projects Co-ordinator to join our team in the Swansea or Bridgend area. You will plan and manage telecoms projects, handling provisioning, number porting, hardware orders and scheduling engineering visits.

The role requires experience in project management, CRM usage and excellent communication skills. A positive, organised approach and the ability to manage multiple tasks will help you succeed in a fast-paced environment.

Qualifications

• Previous project management experience.
• Telecoms project delivery would be a benefit.
• Previous experience of provisioning in Telecoms would be a benefit.
• A positive attitude with a can do approach to everything!
• Highly organised and structured individual
• Previous use of CRM systems
• Excellent time management and ability to multi-task, dealing with large volumes of workload
• Excellent communication skills both verbal and written

Responsibilities

• Planning projects that have been received from the sales team
• Facilitating and holding initial kick off meetings with sales, engineering and the customer
• Ordering services from suppliers
• Ordering hardware from suppliers
• Placing provisioning orders for things such as broadband, hosted telephony and mobiles
• Placing and managing number ports
• Scheduling engineers to attend site for installation and training
• Consistently updating customers on the progress of their orders
• Booking in stock and managing stock including running stock takes
• Provide documentation and a clear handover to both the client and the support teams.
• Responsible for always delivering world-class service.

Skills

Project management experience

Organised and structured

Time management & multi-tasking

CRM systems experience

Excellent communication skills

Tools

CRM systems

Job description

Flotek Group is seeking a Comms Projects Co-ordinator to join our team in the Swansea or Bridgend area. You will plan and manage telecoms projects, handling provisioning, number porting, hardware orders and scheduling engineering visits.

The role requires experience in project management, CRM usage and excellent communication skills. A positive, organised approach and the ability to manage multiple tasks will help you succeed in a fast-paced environment.