Telecommunications Engineer

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading managed service provider seeks a skilled Communications Engineer to install and configure VoIP systems and conduct customer-facing training. You will enjoy a collaborative team and opportunities for personal development while you contribute to innovative IT solutions across the UK.

Benefits

22 days holiday plus birthday off

Staff discounts and paid volunteering time

Clear personal development plan

Qualifications

• 3+ years in UC or installation engineering roles.
• Experience with Gamma Horizon and/or 8x8 VoIP.
• Understanding of contact centre features.

Responsibilities

• Install and configure cloud-hosted VoIP systems.
• Conduct site surveys and deliver end-user training.
• Ensure every install is smooth and professional.

Skills

VoIP Systems

Communication

Problem-Solving

Networking

Job description

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Telecommunications Engineer, west midlands

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Client:

The Curve Group

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Communications Engineer – Unified Comms & AV Installations

Full-Time

Field-Based from Northampton

UK Driving Licence Required

We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK.

In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.

What we’re looking for:

• 3+ years in UC or installation engineering roles
• Experience with Gamma Horizon and/or 8x8 VoIP
• Teams Room setups (Yealink hardware preferred)
• Understanding of contact centre features (IVRs, dashboards, agent tools)
• Confident with networking basics (VLANs, PoE, QoS)
• Comfortable working with tools to mount AV/telephony equipment
• A strong communicator with great problem-solving skills
• Full UK driving licence required

What you’ll get:

• 22 days’ holiday + your birthday off (rising to 25 days in year 2)
• Staff discounts, paid volunteering time, and wellbeing support
• Clear personal development plan and learning opportunities

You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon.

If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!