Telecom Field Engineer: Network Fault & Maintenance Pro

Neos Networks; Inverness; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Performance-related bonus

Excellent benefits package

Job summary

Neos Networks is seeking an experienced Telecommunications Engineer for Inverness (or Aberdeen) to install, maintain and repair our network infrastructure. You will work independently and with teams to diagnose faults, ensure safety and deliver high service levels to customers.

You will manage projects, coordinate resources and mentor colleagues while upholding Health, Safety and Environmental policies. The role offers a permanent, full-time contract with a competitive package and bonus

Qualifications

• ONC qualification in a relevant discipline or equivalent industry experience.
• Significant hands-on experience working on telecommunications networks and associated infrastructure.
• Strong fault-finding, maintenance and repair skills across a range of core telecommunications technologies, including: Digital Microwave, PMR, Fibre Networks, Cabling and Termination, RTUs, SDH.
• Experience diagnosing and repairing non-core technologies with appropriate support and guidance.
• Good understanding of telecommunications systems and how they support customer and business operations.
• Understanding of how Neos Networks operates as a commercial business.
• Detailed knowledge of Health, Safety and Environmental policies and procedures.

Responsibilities

• Carry out installation, inspection, maintenance and repair activities on telecommunications network infrastructure and associated equipment.
• Undertake Working at Height maintenance and rigging activities, with full training provided where required.
• Ensure all work is completed safely, efficiently and in line with company procedures and service standards.
• Accurately record work completed and communicate outcomes to relevant stakeholders.
• Investigate, diagnose and resolve network faults across a range of technologies.
• Coordinate with Neos Networks teams, Power Systems, Generation teams and specialist contractors to restore services within agreed targets.
• Take ownership of fault resolution activities, ensuring timely and effective outcomes.
• Manage multiple operational and service delivery projects, including resource planning, equipment procurement, design implementation and change control processes.
• Provide regular progress updates to project stakeholders and budget owners.
• Work closely with Resource Coordinators, Team Managers and Project Managers to ensure projects are delivered on time and within scope.
• Provide day-to-day support to Team Managers, including work allocation and supervision of team members when required.
• Share technical expertise and mentor less experienced colleagues.
• Promote collaboration across teams to support safe, effective and customer-focused service delivery.

Skills

Fault finding

Maintenance & repair

Telecommunications networks

Stakeholder management

Education

ONC qualification

Tools

Digital Microwave

SDH

RTUs

Fibre Cabling

Job description

Neos Networks is seeking an experienced Telecommunications Engineer for Inverness (or Aberdeen) to install, maintain and repair our network infrastructure. You will work independently and with teams to diagnose faults, ensure safety and deliver high service levels to customers.

You will manage projects, coordinate resources and mentor colleagues while upholding Health, Safety and Environmental policies. The role offers a permanent, full-time contract with a competitive package and bonus