Field Engineer

Neos Networks; Inverness; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Performance-related bonus

Excellent benefits package

Job summary

Neos Networks is seeking an experienced Telecommunications Engineer for Inverness (or Aberdeen) to install, maintain and repair our network infrastructure. You will work independently and with teams to diagnose faults, ensure safety and deliver high service levels to customers.

You will manage projects, coordinate resources and mentor colleagues while upholding Health, Safety and Environmental policies. The role offers a permanent, full-time contract with a competitive package and bonus

Qualifications

• ONC qualification in a relevant discipline or equivalent industry experience.
• Significant hands-on experience working on telecommunications networks and associated infrastructure.
• Strong fault-finding, maintenance and repair skills across a range of core telecommunications technologies, including: Digital Microwave, PMR, Fibre Networks, Cabling and Termination, RTUs, SDH.
• Experience diagnosing and repairing non-core technologies with appropriate support and guidance.
• Good understanding of telecommunications systems and how they support customer and business operations.
• Understanding of how Neos Networks operates as a commercial business.
• Detailed knowledge of Health, Safety and Environmental policies and procedures.

Responsibilities

• Carry out installation, inspection, maintenance and repair activities on telecommunications network infrastructure and associated equipment.
• Undertake Working at Height maintenance and rigging activities, with full training provided where required.
• Ensure all work is completed safely, efficiently and in line with company procedures and service standards.
• Accurately record work completed and communicate outcomes to relevant stakeholders.
• Investigate, diagnose and resolve network faults across a range of technologies.
• Coordinate with Neos Networks teams, Power Systems, Generation teams and specialist contractors to restore services within agreed targets.
• Take ownership of fault resolution activities, ensuring timely and effective outcomes.
• Manage multiple operational and service delivery projects, including resource planning, equipment procurement, design implementation and change control processes.
• Provide regular progress updates to project stakeholders and budget owners.
• Work closely with Resource Coordinators, Team Managers and Project Managers to ensure projects are delivered on time and within scope.
• Provide day-to-day support to Team Managers, including work allocation and supervision of team members when required.
• Share technical expertise and mentor less experienced colleagues.
• Promote collaboration across teams to support safe, effective and customer-focused service delivery.

Skills

Fault finding

Maintenance & repair

Telecommunications networks

Stakeholder management

Education

ONC qualification

Tools

Digital Microwave

SDH

RTUs

Fibre Cabling

Job description

Salary: £42k with the potential for a higher depending on relevant qualifications, skills and experience. + performance-related bonus + an excellent range of benefits to support your family, finances, and wellbeing

Contract: Permanent, Full Time

The Opportunity

We are looking for an experienced Telecommunications Engineer to join our team in Inverness or Aberdeen. This is an exciting opportunity to play a key role in maintaining and developing critical telecommunications infrastructure while delivering high levels of service to our customers.

You will be responsible for the installation, maintenance, fault diagnosis and repair of Neos Networks' telecommunications network and associated equipment. Working independently and alongside internal teams, contractors and customers, you'll provide technical expertise, support operational delivery, and contribute to the successful completion of network projects.

Key Responsibilities

• Carry out installation, inspection, maintenance and repair activities on telecommunications network infrastructure and associated equipment.
• Undertake Working at Height maintenance and rigging activities, with full training provided where required.
• Ensure all work is completed safely, efficiently and in line with company procedures and service standards.
• Accurately record work completed and communicate outcomes to relevant stakeholders.

Fault Diagnosis & Network Restoration

• Investigate, diagnose and resolve network faults across a range of technologies.
• Coordinate with Neos Networks teams, Power Systems, Generation teams and specialist contractors to restore services within agreed targets.
• Take ownership of fault resolution activities, ensuring timely and effective outcomes.

Operational & Project Delivery

• Manage multiple operational and service delivery projects, including resource planning, equipment procurement, design implementation and change control processes.
• Provide regular progress updates to project stakeholders and budget owners.
• Work closely with Resource Coordinators, Team Managers and Project Managers to ensure projects are delivered on time and within scope.
• Provide day-to-day support to Team Managers, including work allocation and supervision of team members when required.
• Share technical expertise and mentor less experienced colleagues.
• Promote collaboration across teams to support safe, effective and customer-focused service delivery.

Skills & Experience

We're looking for someone with strong telecommunications engineering experience and a passion for delivering excellent service.

• ONC qualification in a relevant discipline or equivalent industry experience.
• Significant hands-on experience working on telecommunications networks and associated infrastructure.
• Strong fault-finding, maintenance and repair skills across a range of core telecommunications technologies, including: Digital Microwave PMR Fibre Networks Cabling and Termination PDH SDH Remote Terminal Units (RTUs) Scanning Radio Systems
• Experience diagnosing and repairing non-core technologies with appropriate support and guidance.
• Good understanding of telecommunications systems and how they support customer and business operations.
• Understanding of how Neos Networks operates as a commercial business.
• Detailed knowledge of Health, Safety and Environmental policies and procedures.

About You

You will be a self-motivated engineer who thrives in a fast-paced operational environment and enjoys solving complex technical challenges.

You’ll have:

• Strong organisational skills and the ability to manage competing priorities.
• A positive attitude towards safety and compliance.
• Excellent communication and stakeholder management skills.
• The ability to liaise effectively with colleagues, customers and contractors to meet business and customer requirements.
• A collaborative approach and willingness to support colleagues and customers.
• The ability to perform effectively under operational and commercial pressures while
• consistently delivering high-quality results.

We are committed to providing an inclusive recruitment experience for all candidates.