Technology Risk & AI Governance Director

JPMorgan Chase & Co.; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in London invites applications for a Technology Support Director, Risk Engagement within IPCS. You will strategize and implement risk solutions, ensuring digital transformation aligns with regulatory compliance and the firm’s objectives.

You will lead cross‑team collaborations across infrastructure, cyber and risk stakeholders, guiding policy development and incident management while advancing operational resilience and governance.

Qualifications

• Formal training in IT services and incident resolution.
• Experience implementing AI governance within production workflows and data sensitivity awareness.
• Ability to align risk governance with ITIL practices.

Responsibilities

• Sets reuse‑first expectations for enterprise AI adoption within the work environment.
• Establishes governance standards for AI‑assisted workflows with auditability.
• Advises on cross‑domain incident, problem and change management challenges to improve resilience.
• Uses monitoring and diagnostics to analyze issues and guide remediation.
• Leads technical investigations to identify root cause and required actions.

Skills

AI governance

Incident management

Regulatory awareness

Cross‑team collaboration

ITIL processes

Production support

Cloud & on‑prem

Stakeholder communication

Tools

Observability/Monitoring

Job description

JPMorgan Chase & Co. in London invites applications for a Technology Support Director, Risk Engagement within IPCS. You will strategize and implement risk solutions, ensuring digital transformation aligns with regulatory compliance and the firm’s objectives.

You will lead cross‑team collaborations across infrastructure, cyber and risk stakeholders, guiding policy development and incident management while advancing operational resilience and governance.