Technology Infrastructure Engineer

JD GROUP; Bury; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a passionate individual to join their team. In this role, you will be the escalation point for Infrastructure-related incidents, performing daily server administration and managing cloud-based systems. You will work with technologies such as Active Directory, VMWare, and Microsoft Azure, ensuring effective relationships with business users and IT teams. This position offers an exciting opportunity to contribute to a growing business, providing a chance to enhance your technical skills while working on impactful projects in a collaborative environment.

Qualifications

• Self-motivated individual with strong problem-solving skills.
• Ability to manage complex technical environments and technologies.

Responsibilities

• Perform daily server administration tasks and respond to incidents.
• Administer Windows Server, Active Directory, and VMWare vSphere.

Skills

Active Directory

Windows Server

Microsoft 365

VMWare vSphere

Networking (DNS, DHCP)

Server and Storage Hardware

Analytical Skills

ITIL Environment

Job description

Role Overview

We are seeking a passionate and logical individual to join our growing business. In this role, you will serve as an escalation point for the Service Desk on Infrastructure-related incidents and handle daily administration of all Infrastructure systems.

What you’ll be doing

• Perform daily server administration tasks
• Respond to critical incidents and standard service requests
• Complete technical projects involving systems such as server and storage hardware, Active Directory, VMWare vSphere, Windows Server, Veeam, Microsoft Azure, GCP, and Microsoft 365
• Establish and maintain effective relationships with business users and IT teams
• Perform routine maintenance tasks, including applying patches and configuration changes
• Administer Windows Server, Active Directory, and VMWare vSphere
• Manage cloud-based administration and troubleshooting in GCP, Microsoft 365, and Azure
• Take technical responsibility for small projects as assigned by the line manager
• Assist with larger projects involving IT infrastructure changes
• Update technical documentation to improve incident resolution efficiency for the IT Service Desk

What We’re looking for

• Self-motivated with a good understanding of complex technical environments and technologies
• Strong problem-solving skills and ability to resolve incidents effectively
• Excellent written and verbal communication skills
• Proactive approach to system improvement to enhance performance and reduce incidents

• Ability to share ideas and identify areas for improvement

Skills

• In-depth knowledge of Active Directory, including Group Policy
• Experience managing a Windows Server estate (2012 R2+)
• Experience supporting Microsoft 365
• Experience administering VMWare vSphere (7.0+)
• Understanding of networking concepts including DNS and DHCP
• Experience supporting server and storage hardware, preferably HPE
• Strong analytical skills for effective incident response
• Experience working in an ITIL environment, understanding end-to-end processes