Technology Delivery Manager

Manchester Digital; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join Manchester Digital as a Technology Delivery Manager within the Home Office, where you will lead teams in developing crucial digital solutions for national security. You will have a significant impact on project delivery, stakeholder engagement, and team performance while enjoying benefits such as flexible working options and exceptional pension schemes.

Benefits

Exceptional pension: Employer contribution of 28.97%

Generous leave: 25 days annual leave rising to 30 with service

Flexible working options: full-time, part-time, job sharing

Access to training and technical accreditations

Culture of diversity and recognition awards

Qualifications

• Experience with Agile and Waterfall methodologies.
• Proven team leadership and risk management skills.
• Ability to effectively communicate with both technical and non-technical stakeholders.

Responsibilities

• Manage the delivery of technology products and services, ensuring quality and performance.
• Develop and maintain project plans, removing any blockers to success.
• Engage with suppliers and stakeholders to enhance relationships and resolve issues.

Skills

Agile methodologies

Waterfall methodologies

Risk management

Stakeholder management

Team leadership

Job description

The Migration and Borders Technology Portfolio (MBTP) are an award-winning delivery partner in the Digital, Data and Technology (DDaT) directorate. We drive digital ambitions, design appropriate solutions and deliver digital services quickly and effectively. Our work makes a real difference in helping the Home Office achieve its ambitions to keep citizens safe and the country secure.

We're looking for two Technology Delivery Managers to work in our Customer Services & Asylum Technology Delivery Centre (TDC). The team deliver digital solutions for Customer Services Group - covering asylum & protection and visas, information & passports teams.

What You'll Do:

• Take responsibility for your team's delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
• Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
• Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
• Manage risks, issues, and dependencies appropriately.
• Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

Essential skills:

• Understanding different delivery approaches, such as Agile and Waterfall, identifying the most appropriate methodology for the situation, and helping a team to implement and improve processes.
• Facilitating the delivery of technology products and services throughout their lifecycle,
• Creating the best team makeup for the situation and bringing people together into a motivated team.
• Identifying and managing risks, issues, and dependencies.
• Communicating between technical and non-technical stakeholders, and effectively managing stakeholder expectations.
• Monitoring the performance of suppliers and acting as a point of contact with them.

At the Home Office, your work has real-world impact, shaping the safety and security of millions. We offer:

• Meaningful Work: Contribute to critical national security and public service initiatives.
• Career Growth: Benefit from tailored development frameworks and professional communities.
• Flexible Working: Balance your professional and personal life with hybrid work options.
• Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.

Benefits include:

• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King's Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on-site).
• Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
• Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.

Learn more about our benefits: Benefits - Home Office Careers

Additional Information:

• This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.

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