Technology Business Analyst: Bridge Tech & Stakeholders

Complii; England; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Collaborative environment

Senior leadership exposure

Job summary

Complii is seeking a Technology Business Analyst to bridge gaps between stakeholders, customers, and technology teams, defining requirements and ensuring clear delivery outcomes. From day one, you will gather and define requirements for our growing portfolio of projects, focusing on the customer portal and integrations.

You will work with delivery teams, support testing and validation, and help translate business needs into actionable user stories and acceptance criteria, driving successful

Qualifications

• Experience gathering and documenting business and customer requirements.
• Ability to define user stories, workflows, and acceptance criteria.
• Experience in Agile delivery environments and working with delivery teams.

Responsibilities

• Gathering, analysing, and documenting business and customer requirements across multiple projects, systems, and integrations
• Working closely with stakeholders, customers, developers, and QA teams to define user stories, workflows, acceptance criteria, and delivery priorities
• Supporting the delivery of customer portal capabilities by analysing user journeys, data flows, integrations, and reporting requirements
• Supporting testing, validation, and continuous improvement activities to ensure delivered solutions meet business and customer expectations

Skills

Requirements gathering

User story creation

Stakeholder engagement

Structured documentation

Job description

Complii is seeking a Technology Business Analyst to bridge gaps between stakeholders, customers, and technology teams, defining requirements and ensuring clear delivery outcomes. From day one, you will gather and define requirements for our growing portfolio of projects, focusing on the customer portal and integrations.

You will work with delivery teams, support testing and validation, and help translate business needs into actionable user stories and acceptance criteria, driving successful