Technician T5

Heathrow; Greater London; On-site; GBP 46,000 - 50,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Private health insurance

Learning & development

Flexible leave

Job summary

Heathrow engineering roles at Terminal 5 focus on maintaining and optimising critical assets to keep airport operations running smoothly. You’ll apply your mechanical and electrical skills across air bridges, HVAC, power and lighting, delivering both planned and reactive maintenance in a high-demand setting.

Successful candidates join a structured progression framework with salaries starting around £46,345–£49,584, plus a shift allowance and a 4-on/4-off pattern (2 days, 2 nights, 12 hours).

Qualifications

• Must hold a recognised multi-skilled NVQ Level 3 or equivalent.
• UK driving licence required and ability to obtain airside licences.
• Experience in a mechanical/electrical engineering environment is essential.
• Proven problem-solving and analytical skills are important.

Responsibilities

• Deliver planned and reactive maintenance to Terminal 5 assets to ensure safe, reliable operation.
• Diagnose faults and performance issues; implement effective improvements.
• Maintain accurate maintenance records and asset histories to drive efficiency and compliance.
• Prioritise tasks in a fast-paced environment while ensuring safety.
• Support continuous improvement, project delivery and asset replacement programmes.

Skills

NVQ Level 3

Driving licence

Mechanical & electrical

Problem solving

Analytical thinking

Education

NVQ Level 3 in Engineering Maintenance

Tools

AM2 qualification

Airside licences

Job description

Introduction

Be part of this city within a city. Every year, millions of people travel through Heathrow. Joining our Engineering team means being at the heart of a complex operation whose size, scale and reputation for innovation are unique. We make sure the airport is always running smoothly and keep passengers and planes moving.

Introduction

Be part of this city within a city. Every year, millions of people travel through Heathrow. Joining our Engineering team means being at the heart of a complex operation whose size, scale and reputation for innovation are unique. We make sure the airport is always running smoothly and keep passengers and planes moving.

Our team touches all aspects of airport life – from water to energy, rail to roads, baggage systems to runways. The scope and variety of what we do is vast, spanning mechanical, electrical, water, civil, rail and environmental disciplines.

Together we are responsible for the performance of 500,000 assets worth £14bn. It means there are always a wide range of interesting development, construction and maintenance projects to get involved with. And a lot of ways to develop your skills, career and reputation.

You’ll be part of a close-knit, driven team, taking on work that you can take real pride in and feel passionate about. It’s an exciting place to be, where every day, you’ll discover a world of fresh possibilities and you’ll be mentored by world-class experts every step of the way.

Job Description

Be at the core of Terminal 5, where you’ll play a vital role in maintaining and optimising our assets that keeps airport operations running smoothly.

In this hands‑on position, you’ll apply a broad, multi‑skilled approach across mechanical and electrical assets, such as air bridges, automated tray returns, HVAC, power and lighting. Your expertise will be essential in ensuring the reliability and performance of critical assets within a high-demand, fast-paced setting.

You’ll be responsible for delivering both planned and corrective maintenance, while also contributing to continuous improvement initiatives, project delivery, and asset replacement programmes that enhance operational efficiency and resilience.

Working within a forward-thinking and innovative environment, you’ll collaborate with a dedicated team focused on safety, performance, and excellence, supporting the seamless operation of one of the world’s busiest airports.

Salary: Starting from £46,345- £49,584 (depending on experience).

Successful candidates will benefit from a structured technical progression framework, with salary increases linked to the achievement of defined competencies and technical skills.

Shift allowance: £6,624

Shift pattern 4 on (2 days, 2 nights-12 hour shifts) and 4 days off.

Your role will involve

• Deliver an exceptional passenger experience by maintaining and optimising Heathrow’s Terminal 5 assets.
• Carry out both planned and reactive maintenance to ensure assets operate safely and reliably.
• Diagnose faults and performance issues, identify improvement opportunities, and implement effective solutions that enhance operational performance.
• Maintain accurate and up-to-date records, including asset maintenance histories, to drive efficiency and ensure compliance with regulatory standards.
• Demonstrate a strong commitment to safety by proactively identifying hazards, mitigating risks, and fostering a safe working environment for all.
• Champion continuous improvement, promoting best practice and contributing to ongoing operational excellence.

These Skills Are Essential

You must hold a recognised multi-skilled, module-based NVQ Level 3 (or equivalent) qualification, or a recognised indentured apprenticeship, in a relevant mechanical and electrical engineering discipline.

Examples include a Level 3 EAL or City & Guilds (C&G) NVQ in one of the following areas:

• Engineering Maintenance (Electrical and Mechanical modules)
• Electrical and Electronic Engineering
• Electromechanical Engineering
• Mechatronic Engineering
• Controls Engineering
• Electrical Installation (including AM2)

Please note that standalone qualifications, such as BTECs or degrees, are not considered equivalent to a practically assessed NVQ. Therefore, they will not be accepted unless supported by a relevant NVQ qualification.

We also require

• Full UK driving licence including the ability to obtain and maintain airside licences and permits.
• Strong hands‑on experience, gained within an engineering environment.
• Analytical thinking and sound problem‑solving skills.
• Ability to prioritise in a complex and fast‑paced setting.

About Us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and come home buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

• We offer competitive salaries and excellent benefits that will support you now and in the future.
• As well as performance‑based annual bonuses and our longer‑term Share in Success Bonus plans, we also offer generous annual leave allowances and market‑leading pensions.
• With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work.
• And of course, we’ll provide varied learning and development opportunities too.

Working location

This is an airport‑based position. Every day, you will play a critical role in helping us to give our passengers the best airport service in the world.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work, and through our diversity networks, we champion inclusivity and celebrate individuality.