Technician Supervisor

Volvo Group; Peterborough; Sur place; GBP 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Hourly pay up to £22

Overtime pay

Holiday allowance

Pension

Referral bonus

Parental leave

Training

Healthcare

Employee discounts

Résumé du poste

Volvo Group in the United Kingdom is seeking a Technician Supervisor to lead our HGV technicians on the shop floor, ensuring safe, high-quality work and efficient workflow. You will coach staff, allocate workloads, and liaise with the Service Manager to hit targets.

Applicants should have supervisory experience in heavy vehicle maintenance, an NVQ Level 3 or equivalent, a full UK driving licence (HGV licence a big plus), and solid IT skills.

Qualifications

• Experience leading a team of technicians in a workshop.
• Strong coaching and people-management skills.
• Excellent communication with shifts and service staff.
• Solid IT literacy and workshop administration basics.

Responsabilités

• Lead a team of technicians on the shop floor to maintain high morale and efficiency.
• Ensure customer expectations are met through the Genuine Volvo Service process.
• Maximise shift performance through problem solving and coaching.
• Coordinate with Day Shift Supervisor, CSR, and Parts to ensure clear job specs and time budgets.

Connaissances

Team supervision

Coaching

Communication

IT skills

Prioritisation

Formation

NVQ Level 3 in Heavy Vehicle Maintenance & Repair

Outils

Microsoft Office

Description du poste

As Technician Supervisor, you'll play a key role in leading our team of HGV technicians, ensuring all work is carried out efficiently, safely, and to Volvo's high standards. You'll act as a hands‑on leader, supporting technicians on the shop floor while coordinating workloads, maintaining quality control, and liaising with the Service Manager to meet operational targets Ready to take a step up in your role?

Key Responsibilities

• Working closely with and supervising a team of technicians in order to create high levels of morale and focus to ensure that work is completed in a timely manner and with excellence in quality.
• Ensuring that customer expectations are managed at all times by working with each stage of the Genuine Volvo Service process.
• Maximising the shifts performance through effective problem solving, coaching & development
• Effective communication with the Day Shift Supervisor, CSR's and Parts department to ensure that technicians have valid job specifications and time budget prior to work commencing.
  Do you have previous experience as a Supervisor or Team Leader in HGV maintenance?
• Are you Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair
• Do you have Workshop experience, ideally in trucks/buses with some supervisory know-how.
• Do you have a Full UK driving licence (HGV licence a big plus)
• Are you able to manage and motivate a team of technicians in their daily duties?
• Can you coach and provide support and guidance to your team of technicians.
• Are you able to effectively communicate at all levels both written and verbally
• You have the ability to prioritise tasks, manage workflow and meet deadlines in a busy workshop
• You have a basic knowledge of Microsoft and IT skills

Compensation & Benefits

• Sign on bonus: £3,000 JOINING BONUS!!!!!! (direct applicants only, £1,500 paid in 1st salary, £1,500 paid after 6 months continuous service)
• Salary up to £22 per hour - dependent upon experience & skill set ++ Overtime @ time and a half (double time Sundays and bank holidays) ++ £120 per week call out applicable when on standby Working a rotating shift pattern: Monday to Friday - 0700hrs to 1500hrs/1500hrs to 2300hrs alternative Saturdays 0800hrs to 1200hrs @ overtime - time and a half,
• 25 days holiday raising with service to 30 days + bank hols (watch your holiday grow each year)
• Company pension
• Referral schemes - earn yourself £1000!
• Enhanced Paternity/Maternity leave
• In house training
• Healthcare plan with access to dental insurance
• Employee discounts for yourself, family and friends on many High St Retailers, travel, hotels, gym memberships, theme park days plus many more!