Technician - Lexus Sidcup

Lexus; Sidcup; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Vehicle Technician to join their dynamic team at a leading dealership. This role offers a unique opportunity to enhance your technical skills while contributing to exceptional customer experiences. You will be responsible for servicing and repairing vehicles, diagnosing faults, and ensuring compliance with safety standards. With a commitment to employee growth and development, this company provides a supportive environment where you can progress towards Master Technician status. If you are passionate about the automotive industry and eager to make a difference, this is the perfect role for you.

Benefits

Competitive salary

Training for Master Technician

Efficiency bonuses

Modern workshops

Guaranteed holiday bonus

Career progression opportunities

Market-leading benefits

Overtime opportunities

Qualifications

• Experience as a Vehicle Technician with a focus on customer satisfaction.
• Ability to diagnose vehicle faults and maintain workshop standards.

Responsibilities

• Service and repair vehicles while adhering to manufacturer standards.
• Diagnose faults and ensure customer satisfaction through effective communication.

Skills

Vehicle Technician experience

Main Dealer experience

MOT Licence

Customer service skills

Ability to work under pressure

Computer systems knowledge

Time management

Tools

Diagnostic tools

Job description

Jemca is currently offering a fantastic opportunity as a Vehicle Technician to join our business based at our Lexus Sidcup dealership. This role is suitable for individuals interested in developing their technical knowledge and improving labor productivity.

As a Vehicle Technician, you will service and repair vehicles with a focus on customer satisfaction. You will work within a team to diagnose faults and address customer issues. This position is ideal for a main dealer-qualified Technician aiming to increase their OTE and expand their knowledge of Hybrid technology.

What we need

1. Deliver complete customer satisfaction.
2. Work as part of the workshop team to carry out scheduled vehicle service and repair work, adhering to manufacturer standards.
3. Examine vehicles and diagnose non-routine defects, either in the workshop or during road tests, using your vehicle knowledge.
4. Report defects according to MOT and Vehicle Safety Report standards.
5. Follow workshop and dealership Health & Safety protocols.
6. Maintain workshop cleanliness and tidiness.
7. Take responsibility for daily maintenance of workshop equipment and report any issues.
8. Attend all relevant training sessions, including product knowledge.
9. Achieve and maintain appropriate Technician Certification levels.
10. Work efficiently to meet productivity and efficacy targets.

Your Skills

1. Relevant experience as a Vehicle Technician.
2. Experience working within a Main Dealer environment.
3. Possession of a valid MOT Licence is preferred but not essential.
4. A clean, current driving licence.
5. Ability to interact well with customers and provide excellent service.
6. Ability to work efficiently under pressure.
7. Understanding of computer systems, including email, online training, and manufacturer technical systems.
8. Ability to complete work accurately and on time, first time.

What we offer

1. Competitive basic salary, depending on experience.
2. Training to progress towards Master Technician status.
3. Additional bonuses based on efficiency and productivity.
4. Modern workshops equipped with diagnostic tools.
5. Guaranteed efficiency bonus during holidays.
6. Opportunities for career progression tailored to your aspirations.
7. Market-leading benefits including pension, childcare, and lease schemes.
8. Overtime opportunities.

About our business

Jemca Car Group is one of the UK’s largest Toyota and Lexus dealerships, employing over 500 staff across Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global enterprise with over 428 companies, we are committed to delivering excellent customer experiences and investing in our employees' growth through leading development programs. If you are a professional seeking a role with clear career progression in a dynamic environment, this is the opportunity for you.