Technician (IT Support) Level 2

WMJobs; Brierley Hill; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee Assistance Programme

Training & development

On-site parking

Occupational health services

Job summary

Pens Meadow School is seeking an enthusiastic ICT Technician Level 2 to support our technology infrastructure across the school. You will provide day-to-day technical support, help maintain ICT equipment and systems, and ensure secure, reliable ICT for staff and pupils.

This permanent, term-time role provides 37 hours per week during 42 weeks per year, with benefits including Local Government Pension Scheme and ongoing professional development.

Qualifications

• Has practical ICT support experience.
• Strong technical skills with ICT systems.
• Reliable, proactive and delivers high-quality work.
• Enjoys troubleshooting and problem solving.
• Can work independently and in a team.
• Flexible, positive and professional in a busy school environment.

Responsibilities

• Provide day-to-day technical support across the school.
• Assist with maintenance of ICT equipment and systems.
• Help ensure the smooth running of a busy learning environment.

Skills

ICT support

Technical skills

Troubleshooting

Teamwork

Flexible

Pupil support

Job description

Dudley Metropolitan Borough Council

Pens Meadow School, Tiled House Lane, Pensnett, DY5 4LN

Technician (ICT Support) Level 2

37 Hours per Week | 42 Weeks per Year (Term Time Only)

Grade 5 SCP 7-11

Actual Salary: £25,354.36 - £27,636.49

Help Shape the Future of Learning Through Technology

Pens Meadow School is delighted to offer an exciting opportunity for an enthusiastic and skilled ICT Technician to join our dedicated team. Following the opening of our new school building and the expansion of our provision to support an additional 30 pupils, this is an exciting time to become part of our growing school community.

Pens Meadow School provides high-quality education for 155 pupils aged 4-19 years with complex learning needs, including autism and medical conditions. Our success is built on strong teamwork, innovation and a shared commitment to helping every pupil achieve their full potential.

About The Role

As our Technician (ICT Support) Level 2, you will play a vital role in supporting the school's technology infrastructure, ensuring that our ICT systems remain secure, reliable and effective for both staff and pupils.

Working under the guidance of senior staff, you will provide day-to-day technical support across the school, assist with the maintenance of ICT equipment and systems, and help ensure the smooth running of a busy and dynamic learning environment.

This is an excellent opportunity for someone who enjoys problem solving, takes pride in delivering excellent customer service and wants to make a meaningful difference within an educational setting.

What We Are Looking For

• Has practical ICT support experience and strong technical skills.
• Is reliable, proactive and takes pride in delivering high-quality work.
• Enjoys troubleshooting and finding effective solutions.
• Can work both independently and as part of a team.
• Demonstrates a flexible, positive and professional approach.
• Is committed to supporting the needs of pupils and staff in a busy school environment.

Why Join Pens Meadow School?

At Pens Meadow, you will become part of a supportive and welcoming team that is passionate about making a positive difference every day. We are committed to creating an environment where staff feel valued, supported and able to thrive.

Staff Benefits

• Membership of the Local Government Pension Scheme
• Access to a comprehensive Employee Assistance Programme
• Ongoing training and professional development opportunities
• Working in a modern, purpose-built school environment
• A supportive and collaborative staff team
• Free on-site parking
• Access to occupational health services
• Opportunities to contribute to whole-school improvement and development
• A rewarding role where you can make a genuine difference to the lives of children and young people every day

A School with Purpose

Pens Meadow School is a vibrant and caring community where every member of staff contributes to improving outcomes for pupils with complex learning needs. This is an exciting opportunity to join us as we continue to develop our provision and expand our facilities to meet the needs of more pupils and families.

If you are motivated, enthusiastic and ready to be part of a school that puts children at the heart of everything it does, we would love to hear from you.

Safeguarding and Equal Opportunities

Pens Meadow School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974, satisfactory references, and pre-employment checks in line with safer recruitment practices. Online searches may also be undertaken as part of the shortlisting process.

Pens Meadow School is proud to be an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Application Information

Contract: Permanent, 42 Weeks per Year (Term Time Only)

Hours: 37 hours per week

Closing Date: Sunday 6 September 2026

Interview Date: Wednesday 23 September 2026

Make a Difference Every Day

Join Pens Meadow School and help us create the best possible learning environment for our pupils while developing your own career within a supportive and forward-thinking school community.

We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974.