Technical Writer – API & GOV.UK Documentation

Manchester Digital; Manchester; On-site; GBP 42,000 - 56,000; Full time

Job summary

The Government Digital Service (GDS) is seeking a skilled Technical Writer to create and manage user-centred documentation for GOV.UK One Login integrations. You’ll work in multidisciplinary teams, collaborating with UCD colleagues and subject matter experts to produce accurate, accessible API and product documentation in plain English.

Join a fast-paced, agile environment within DSIT, contributing to national digital services and promoting best practices in technical writing across government.

Qualifications

• Experience writing technical documentation for digital services or software, including API documentation.
• Experience using development tools/workflows to collaborate with developers (Git, GitHub, docs-as-code).
• Ability to write clear, plain English documentation that meets user needs.
• Strong written and verbal interpersonal skills and ability to extract knowledge from SMEs.
• Ability to work in a fast-paced environment and meet deadlines while coordinating work across distributed teams.

Responsibilities

• Design and maintain technical documentation, including API documentation.
• Work with technology experts and stakeholders to understand technical details and system behaviour.
• Write content in GOV.UK style and plain English.
• Collaborate with other writers and content designers to ensure documentation is consistent across user journeys.
• Follow review processes to review your own and others’ work.
• Advocate for user-centred design practices in technical writing.

Skills

Technical writing

API documentation

Docs as code

Git & GitHub

Plain English

Tools

Git

GitHub

Job description

The Government Digital Service (GDS) is seeking a skilled Technical Writer to create and manage user-centred documentation for GOV.UK One Login integrations. You’ll work in multidisciplinary teams, collaborating with UCD colleagues and subject matter experts to produce accurate, accessible API and product documentation in plain English.

Join a fast-paced, agile environment within DSIT, contributing to national digital services and promoting best practices in technical writing across government.