Technical Trainer

Surrey and Sussex Police; London; On-site; GBP 34,000 - 38,000; Full time

Job summary

An established industry player is seeking a passionate Technical Trainer to join their dynamic team. In this pivotal role, you will design and deliver impactful training for police personnel, enhancing their skills in IT applications and ensuring the highest standards of service. This permanent position offers the chance to make a meaningful difference in the lives of vulnerable victims while working in a supportive environment that values flexibility and work-life balance. With opportunities for career progression and a range of benefits, this role is perfect for those looking to contribute to a vital public service.

Benefits

Career Progression

Contributory Pension Scheme

Generous Annual Leave

On-site Gyms

Discounts for Everyday Spend

Financial and Mental Wellbeing Guidance

Qualifications

• Experience in IT training or education sectors.
• Exceptional presentation and communication skills.
• Ability to work independently and in teams.

Responsibilities

• Design and deliver training for Police Officers and Staff.
• Evaluate learning activities to improve training quality.
• Support and manage HQ learning and assessment activities.

Skills

IT Training Experience

Presentation Skills

Communication Skills

Team Collaboration

Motivation and Initiative

Understanding of Diversity

Education

Level 3 or 4 Training Qualification

Tools

Microsoft Office

Niche

Pronto

SmartSTORM

Holmes

PND

PNC/LEDS

Job description

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Vacancy Information

Division / Department - People Services

Grade - Grade 10

Status - Full Time

Contract Type - Permanent

Salary Grade Range - £34,329 - £37,692

Working Hours - 37.0 Hours per Week

Shift Allowance - No

Politically Restricted - No

Location - Lewes

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference.

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.

The Technical Training Team within the Force Learning & Professional Development Department (L&PD) is seeking to recruit an experienced trainer who is highly organised and motivated. In this role you will be making a direct impact on the training and standards that affect our service to the public, making a measurable difference for vulnerable victims of crime.

The core responsibilities of the role will be the design and delivery of training pertaining to I.T. applications for Police Officers and Police Staff, although you may be required to deliver training in other subjects as directed by the training supervisor. Working as part of a team you will produce, maintain and upgrade training products that meet both National and Sussex Police criteria.

This post is a permanent position. Consideration will be made for applicants who wish to apply on a part time basis.

Key Responsibilities

• To design, deliver and evaluate learning activities in order to improve the cost effectiveness and quality of staff training throughout the Force and to meet external and internal requirements e.g. QAMS, College of policing, HMIC thematic inspection recommendations.
• To ensure all staff are given the opportunity to develop the required competency to carry out their role within the Force by managing the learning and development of students.
• To consistently monitor the delivery of learning to achieve the required student levels of knowledge, skills and behaviours and where necessary to identify, challenge and influence to ensure students adjust their behaviours.
• To support and manage HQ learning and assessment activities to ensure the achievement of accredited packages e.g. College of Policing programmes, Personal Development Profiles.
• Produce lesson plans (as directed) which are to Force standard, reflect National Occupational standards and are regularly updated.
• Respond to any problems being experienced by the individual student and assist in identifying the cause and agreeing a suitable way forward, acting at all times in accordance with force policy.
• To hold tutorials with students to discuss their individual progress and where necessary, to guide them so as to enhance their rate of development to promote a learning organisation.
• Liaise with the HR Service Centre to ensure students are provided with appropriate pre and post course material.
• To recognise, supervise and challenge inappropriate behaviour displayed in the training environment in a professional manner to ensure that Force standards of behaviour are maintained.
• Establish effective networks with key internal and external partners to implement collaborative approaches to learning and development, as well as the overall management of their role as guest speakers.
• Other duties as determined by the Team leader (as are compatible with the post)
• Maintains professional competence and practice to be able to deliver several L&D topics using varied learning styles and to obtain technical subject matter knowledge where required to maintain training standards across the force.
  
  

Skills & Experience

Required Skills & Experience

• Previous training experience, either in another IT training role or in any other training or education sectors.
• Exceptional presentation skills with the ability to facilitate workshops for individuals & teams.
• Excellent written and verbal communication skills with the ability to produce clear, concise and accurate records and reports.
• Has the ability to work either in a small team or individually as the situation demands.
• Highly motivated with the ability to work on own initiative under minimal supervision.
• Proficient in delivering training relating to IT systems utilising desktop hardware and peripherals; including specific software and operating systems; Microsoft Office applications and other specialist software/applications.
• The ability to demonstrate a comprehensive understanding and appreciation of the concept of diversity, with the ability to embed this knowledge throughout all learning and professional development programmes.
  
  

The below criteria are desirable, but not required for the role:

• The role is predominantly based at Sussex Police Headquarters but some travel will be required across the Force area. Therefore, a full driving licence would be desirable.
• Has good working knowledge key policing IT systems, specifically relating to Niche, but also including Pronto, SmartSTORM, Holmes, PND, or PNC/LEDS.
• A Level 3 or 4 training qualification (e.g. NVQ, Certificate / Diploma in teaching in the Life Long Learning Sector, Certificate in Education or equivalent) or higher is highly desirable, however applications will be considered from individuals without such a qualification with the expectation that one will be obtained whilst in post.
  
  

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. Were invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme
  
  

Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police

Further Information

For further information or to arrange an informal discussion about this role please contact the Technical Training Supervisor on 07773476677, or by email at .

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
  
  

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT System Training and Support

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