Technical Support Specialist (Chemistry)

The ONE Group Ltd; Saffron Walden; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join a leading company in product development as a Technical Support Specialist. This role offers the chance to leverage your chemistry background and lab experience while providing essential support for scientific equipment. You'll be pivotal in troubleshooting issues and contributing to R&D product testing, ensuring customer satisfaction and operational excellence. With ongoing training and a competitive salary, this position is perfect for those looking to make a significant impact in the biotechnology field.

Benefits

25 days holiday

Pension

Ongoing training

Qualifications

• Strong background in Chemistry with lab experience.
• Experience in technical support and R&D product testing.

Responsibilities

• Provide pre- and post-sales support for complex scientific equipment.
• Identify and resolve technical problems effectively.

Skills

Technical Support

Customer Service

Troubleshooting

Education

BSc in Chemistry

MSc in Chemistry

Job description

Technical Support Specialist (Chemistry)

This role is offered by The ONE Group Ltd. Your actual salary will depend on your skills and experience — discuss with your recruiter for details.

Base pay range

Direct message the job poster from The ONE Group Ltd

Scientific Recruitment Consultant & Rugby Player

Technical Support Specialist (Chemistry)

Join a leading company in product development. We seek a candidate with a strong background in Chemistry, lab experience, and technical support skills.

As our Technical Support Specialist, you will provide pre- and post-sales support, contribute to R&D product testing, and troubleshoot technical issues with complex scientific equipment. Your responsibilities include identifying and resolving technical problems.

This is an ideal opportunity for someone with a BSc in Chemistry and several years of lab experience, especially if you have customer service experience.

Requirements include:

• BSc/MSc in Chemistry
• Technical support or customer service experience
• Lab experience and R&D testing

We offer ongoing training, 25 days holiday + Pension, and a competitive salary up to £33,000.

How to apply:

• Option 1: Click the apply button; we can discuss your current CV or experience.
• Option 2: Contact Morgan Veness on LinkedIn.
• Option 3: Call The One Group Cambridge Office and ask for Morgan.

Additional details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Science, Research, and Other
• Industries: Research Services and Biotechnology Research

Referrals can double your chances of interview success at The ONE Group Ltd.