Technical Support Manager – Industrial Pumps

Solutions Limited; Birmingham; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Progression opportunities

Benefits package

Job summary

Solutions Limited in Birmingham is seeking a Technical Support Manager for the Industrial Pumps division. You will lead both workshop and field service teams, shaping technical outputs and customer relationships while driving commercial success.

The role blends technical depth with business acumen; you will review repair scopes, quotes, and reports, support tenders and site surveys, and seek new opportunities to grow revenue and margins.

Qualifications

• Proven pump repair or rotating equipment experience.
• Leadership experience with commercial awareness.
• HNC/HND or OEM pump training desirable.

Responsibilities

• Oversee daily workshop and field service operations.
• Approve repair scopes, quotations and final reports.
• Act as the link between customers, sales and technical staff.
• Support tenders and site surveys; identify revenue opportunities.
• Improve margins through technical and commercial decisions.

Skills

Pump repair

Rotating equipment

Team leadership

Commercial awareness

Education

HNC/HND

OEM pump training

Job description

Technical Support Manager – Industrial Pumps

Birmingham

Up to £60,000 + Progression + Benefits Package

Are you an experienced pump professional with a commercial edge who wants to step into a senior technical management position with a growing market leader?

The company is an established mechanical engineering solutions provider, delivering fast and effective repair, refurbishment and service work to a wide range of industry sectors. This department focuses specifically on industrial pumps, covering both workshop and field service activity.

The role blends technical expertise with commercial responsibility. You will oversee daily workshop and field service operations, approve repair scopes, quotations and final reports, and act as the key link between customers, sales teams and technical staff. You will also support tenders and site surveys, and help identify new opportunities to grow revenue and improve margins.

If you have deep technical knowledge of pumps and rotating equipment, enjoy building customer relationships and want a role where you can shape both the technical and commercial performance of a busy department, this is for you.

The Role:

• Technical Support Manager
• Industrial Pump Services Department
• Monday to Friday, Days

Candidate Requirements:

• Proven pump repair or rotating equipment experience
• Team leadership skills with commercial awareness
• HNC/HND or OEM pump training desirable

Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.

Pumps, Pump Engineer, Technical Support Manager, Pump Service Manager, Service Manager, Technical Manager, Workshop Manager, Pump Repair Specialist, Rotating Equipment Engineer, Rotating Equipment Manager, Technical Estimator, Field Service Manager, Birmingham, West Midlands, Centrifugal Pumps, Submersible Pumps, Multi-stage Pumps, Positive Displacement, Pump Curves, Mechanical Seals, Bearings, Impellers, Shafts, Alignment, Vibration Analysis, Fault Finding, Root Cause Analysis (RCA), Hydrostatic Testing, Hydraulic Testing, Strip and Report, Tolerancing, API, ISO, ATEX, Quality Control (QC), Technical Quoting, Tender Submissions, Site Surveys, Margin Improvement, Customer Relationship Management, Team Management, Health & Safety Compliance, CMMS, HNC, HND, OEM Pump Training, Grundfos, Sulzer, Flowserve, KSB, Wilo, birmingham, west midlands

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