Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Hemel Hempstead; Remote; GBP 40,000 - 55,000; Full time

Job summary

A global software company is seeking a Senior Technical Support Engineer proficient in PHP applications. This fully remote role involves troubleshooting and assisting clients on Linux and Windows servers, with a focus on delivering exceptional tech support. Join a team serving renowned clients like NASA and Tesla, and leverage your skills in a dynamic environment.

Qualifications

• 5+ years in tech support required.
• Hands-on experience with PHP technology.
• Experience with Linux and Windows servers.

Responsibilities

• Be the first point of contact for customer support.
• Assist customers with PHP expertise.
• Troubleshoot performance and integration issues.

Skills

Technical Support

PHP

Linux

Windows

Networking

Shell Scripting

Job description

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company - DevOps / version control / Security

Location: Fully remote

Client: Hawksworth

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

We are seeking a Senior Technical Support Engineer with expertise supporting PHP-based applications, such as Zend Framework.

Your role involves providing technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframe, is a plus but not essential.

Responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating PHP expertise
• Diagnosing and troubleshooting performance and integration issues

Requirements:

• 5+ years in tech support
• Hands-on experience with PHP-related technology
• Linux and Windows server experience
• Basic networking and shell scripting

If you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or email to [emailprotected]. After a call, we can discuss the full position details and the company further.

Thank you for your interest, and I look forward to speaking with you soon.

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