Technical Support Engineer - Hedge Fund - London

JR United Kingdom; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading global investment firm is seeking a Technical Support Engineer for its London office. This high-impact role offers the opportunity to support front-office users while gaining exposure to enterprise technologies, making it ideal for candidates with 1-3 years experience in a fast-paced environment.

Benefits

Competitive compensation

Exceptional visibility and responsibility

Structured mentoring and support

Qualifications

• 1–3 years in an IT support or junior sysadmin role, ideally in financial or MSP setting.
• Solid understanding of Microsoft technologies (Active Directory, Group Policy, Exchange).
• Basic networking knowledge (TCP/IP, DNS, DHCP).

Responsibilities

• Act as primary contact for technology issues in the London office.
• Support desktop hardware and Windows environments.
• Collaborate with global infrastructure team across US and UK.

Skills

Communication

Problem-solving

Technical Support

Proactive Mindset

Education

Bachelor's degree in Information Systems

Computer Science or related field

Tools

Microsoft Technologies

PowerShell

Python

Job description

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Technical Support Engineer - Hedge Fund - London, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development.

You will play a key role in supporting a fast-paced, front-office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles.

This role is ideally suited to candidates with 1–3 years of experience in a technical support or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons.

What you’ll be doing:

• Acting as the primary point of contact for technology issues within the London office
• Supporting desktop hardware, Windows environments, and core network services
• Collaborating with a global infrastructure team across the US and UK
• Gaining exposure to PowerShell and scripting as part of automation initiatives
• Working closely with business users to deliver high-quality, front-line support

What we’re looking for:

• 1–3 years in an IT support or junior sysadmin role, ideally within a financial or MSP setting
• Solid understanding of Microsoft technologies (Active Directory, Group Policy, Exchange)
• Basic knowledge of networking (TCP/IP, DNS, DHCP)
• Some familiarity with PowerShell or Python, or a strong desire to develop automation skills
• A proactive, self-starter mindset with strong communication and problem-solving abilities
• Bachelor's degree in Information Systems, Computer Science or related field preferred

Why this role?

• A chance to join a high-performing, globally recognised investment firm
• Exceptional visibility and responsibility within a small London technology function
• Tangible progression routes into more senior infrastructure or engineering roles
• Structured mentoring and support, including resources for PowerShell development
• Competitive compensation, excellent benefits, and a strong track record of internal mobility