Technical Support Engineer (Heat Pumps)

Ernest-Gordon-Recruitment-Limited; Greater London; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

Ernest-Gordon-Recruitment-Limited is recruiting for a Technical Support Engineer (Heat Pumps) based in London. The role offers hybrid working with 1 day from home and a salary of GBP55,000–GBP60,000 per annum, plus progression and training opportunities.

The ideal candidate will have an engineering-related degree and experience in HVAC/heat pump environments, with responsibilities including handling information requests and advising customers on unit performance.

Qualifications

• Mechanical or Engineering related degree required.
• Experience with HVAC, AC or Heat Pump industry preferred.

Responsibilities

• Manage daily information requests from customers and clients.
• Speak with customers to discuss heat pumps specifications and performance.
• Explain the Coefficient of Performance to clients clearly.
• Keep up to date with training for the latest machines and products.
• Work days: 9-5 in London Bridge with 1 day from home.

Education

Mechanical or Engineering related degree

Job description

Technical Support Engineer (Heat Pumps) (BBBH27816a) City of London, England

Salary: GBP55000 - GBP60000 per annum + Progression, Training, Company Benefits

Technical Support Engineer (Heat Pumps)

Tower Bridge – London Hybrid 1 Day at Home

Are you a Technical Support Engineer with experience in the heat pumps industry that wants to for a European leader that is quickly becoming the hottest company in the VRV and heat pump industry?

Do you want full support from a European industry leading name that is rivalling the likes of Toshiba and Daikin where you will have un-parralled progression and training top become a subject matter expert?

On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install and maintain whilst still being state of the art.

This company have been really successful in Europe and have been in the UK for several years and are now growing quickly whilst still maintaining their staffs well being.

In this role you will be discussing with customers and clients the units performance, costs and specifications, with some very occasional site visits.

The ideal candidate will be London based, have a engineering related degree, and be happy to be customer facing, any experience with HVAC, AC or Heat Pumps would be a benefit.

THE ROLE:

• Managing the requests for information that are being sent in daily
• Speaking with customer and clients to discuss the heat pumps detailed specifications
• Be able to understand and explain the Coefficient of Performance
• Keep up to date with the training provided for each of their latest machines
• Days based, 9-5 in London Bridge 1 day from home

THE PERSON:

• Mechanical or Engineering related degree
• Experience with HVAC, AC or Heat Pump industry

Reference: BBBH27816

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set