Technical Support Engineer (Heat Pumps)

Ernest Gordon Recruitment; City Of London; Hybrid; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Progression

Training

Company Benefits

Job summary

Ernest Gordon Recruitment is working with a European leader in heat pump technology to recruit a Technical Support Engineer for their London operation. The role combines customer-facing support with technical analysis, offering a strong salary and clear progression.

Based in London with hybrid working (1 day at home), you will discuss unit performance, costs and specifications with customers, and occasionally visit sites. A engineering degree and HVAC experience are preferred.

Qualifications

• Engineering degree required or related field.
• Experience with HVAC, AC or Heat Pumps beneficial.
• London-based role with customer-facing responsibilities.

Responsibilities

• Manage information requests received daily.
• Discuss heat pump specifications, performance and costs with customers/clients.
• Explain the Coefficient of Performance to customers.
• Keep up to date with training for latest machines.
• Work days: 9-5 in London Bridge with 1 day from home.

Skills

Heat Pumps

HVAC

Customer facing

Education

Engineering degree

Job description

Technical Support Engineer (Heat Pumps)

Tower Bridge – London Hybrid 1 Day at Home

£55,000 – £60,000 + Progression + Training + Company Benefits

Are you a Technical Support Engineer with experience in the heat pumps industry that wants to for a European leader that is quickly becoming the hottest company in the VRV and heat pump industry?

Do you want full support from a European industry leading name that is rivalling the likes of Toshiba and Daikin where you will have un-parralled progression and training top become a subject matter expert?

On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install and maintain whilst still being state of the art.

This company have been really successful in Europe and have been in the UK for several years and are now growing quickly whilst still maintaining their staffs well being.

In this role you will be discussing with customers and clients the units performance, costs and specifications, with some very occasional site visits.

The ideal candidate will be London based, have a engineering related degree, and be happy to be customer facing, any experience with HVAC, AC or Heat Pumps would be a benefit.

THE ROLE:

• Managing the requests for information that are being sent in daily
• Speaking with customer and clients to discuss the heat pumps detailed specifications
• Be able to understand and explain the Coefficient of Performance
• Keep up to date with the training provided for each of their latest machines
• Days based, 9-5 in London Bridge 1 day from home

THE PERSON:

• Mechanical or Engineering related degree
• Experience with HVAC, AC or Heat Pump industry
• London based

Reference: BBBH27816

Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid,

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set