Technical Support Engineer - Elite Global Hedge Fund

JR United Kingdom; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading global investment firm seeks a Technical Support Engineer to enhance its dynamic IT team in London. In this role, you'll deliver first-line support and manage critical systems that facilitate a high-paced trading environment. A strong focus on collaboration, efficiency, and continuous learning will enable you to thrive. If you have hands-on experience and are eager to advance your technical skills, this is a fantastic opportunity.

Qualifications

• Hands-on hardware experience required.
• Knowledge of IP networking essential.
• Excellent written and verbal communication skills.

Responsibilities

• Provide first-line technical support.
• Manage desktop hardware and troubleshoot issues.
• Ensure reliability of systems across Microsoft and Linux.

Skills

Technical support

IP networking

Communication

Tools

Active Directory

JIRA

Confluence

Job description

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Technical Support Engineer - Elite Global Hedge Fund, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

A top-performing global investment firm is seeking a IT Engineer to join its dynamic IT team in London. This is an exciting opportunity to contribute to the technology that underpins a fast-paced trading environment, working directly with end-users and collaborating with talented engineers.

In this role, you’ll provide first-line technical support, manage desktop hardware, and troubleshoot networking issues, ensuring high availability and reliability of the firm’s systems. You’ll work across both Microsoft and Linux platforms, gaining exposure to scripting with PowerShell or Python and developing solutions that enhance the efficiency of the trading floor.

The ideal candidate will have hands-on hardware experience and fundamental knowledge of IP networking, coupled with excellent written and verbal communication skills. You’ll thrive in a fast-paced, collaborative environment and be eager to expand your technical knowledge and skillset.

Beneficial skills include experience with Active Directory, Group Policies, Exchange, scripting languages, ticketing systems (such as JIRA and Confluence), and imaging solutions (WDS/SCCM). Exposure to the financial trading sector or experience supporting high-pressure environments would be an advantage.

This is a fantastic opportunity to develop your career in a technology-driven firm that values innovation, collaboration, and continuous learning.