Technical Support Engineer - Bolton

RecruitMe; Bolton; On-site; GBP 44,000; Full time

Job summary

A respected utilities provider is seeking a Technical Support Engineer to focus on CT Electric training and field coaching. This role requires technical expertise in metering, coupled with a passion for mentoring and ensuring compliance. You will deliver training programs, assess engineer competencies, and enhance field support while enjoying a commitment to work-life balance and numerous benefits.

Benefits

25 holiday days + 8 public holidays

Employee Assistance Programme

SmartHealth app access

Medicash Employee health plan

Enhanced maternity, paternity, and adoption policy

Life Insurance cover

Refer a friend bonus

Automatic enrolment into Pension Scheme

Qualifications

• Proven technical experience in CT HV and LV metering installations.
• Comfortable with field-based coaching, mentoring, and performance feedback.
• Confident training delivery skills with the ability to engage and develop engineers.

Responsibilities

• Deliver high-quality CT Electric training across internal training centres and support digital learning development.
• Prepare training environments and materials for hands-on learning.
• Mentor and audit CT Field Engineers to ensure safe installations.

Skills

Technical knowledge

Mentoring

Training delivery

Communication

Coaching

Education

18th Edition Qualified

Assessor qualification or IOSH certification

Job description

Bolton - Technical Support Engineer – Training & Field Coaching (CT Electric) - £44,000 + work life balance, opportunities to grow, 25 days holiday with an additional 8 public holidays(includes discretionary option to buy and sell) + Plenty more benefits

Are you passionate about developing others, driving technical excellence, and ensuring safe and compliant installations?

We’re supporting a respected utilities provider in their search for a Technical Support Engineer / Electrical Trainer with a sharp focus on CT Electric training and field coaching. You’ll play a crucial role in raising the bar for safety, service quality, and technical standards across the business.

This is an ideal opportunity for someone with deep technical knowledge of CT Electric metering who thrives in a role that blends training delivery, mentoring, and on-site support.

The Role: Driving Performance Through People

As the Technical Support Engineer / Trainer, you’ll take the lead on delivering and developing CT Electric training programmes, both in the training centre and in the field. You'll mentor and audit CT Field Engineers, helping them continuously improve their technical skillsets, safety awareness, and overall performance.

You’ll also work to ensure training content remains up-to-date, effective, and aligned with both industry standards and operational needs.

Key Responsibilities

• Deliver high-quality CT Electric training across internal training centres and support digital learning development.

• Prepare and maintain training environments, equipment, and materials to support hands-on learning.

• Mentor, audit, and coach CT Field Engineers in the field to ensure safe, compliant installations.

• Lead the CT Electric competency assessment process, supporting engineer sign-off.

• Identify skills gaps, provide tailored coaching, and contribute to the continuous development of field operatives.

• Collaborate with the Training & Compliance Manager to evolve training delivery and meet business needs.

• Provide technical guidance to employees and support problem resolution on installations.

What You’ll Bring

• Proven technical experience in CT HV and LV metering installations.

• Comfortable with field-based coaching, mentoring, and performance feedback.

• Confident training delivery skills with the ability to engage and develop engineers.

• Knowledge of inspection, testing, and installation best practices.

• Strong communication and interpersonal skills.

• A proactive, organised, and safety-first mindset.

Desirable (but not essential):

• 18th Edition Qualified

• Assessor qualification or IOSH certification

• Previous experience in training, assessment, or technical compliance roles

Why Join?

• Real work-life balance — no constant travel, no burnout culture

• Opportunities to grow and progress into senior training or operational roles

• 25 holiday days per year with additional allocation of 8 public holidays (includes discretionary option to buy and sell).Field Tra

• Automatically qualify for an Employee Ownership scheme.

• After 5 years’ service, you will be rewarded with an additional 5 day’s annual leave increasing your total to 30 personal days and 8 public holidays.

• Employee Assistance Programme (free access to counselling & support) with easy access via My Healthy Advantage app.

• Access to SmartHealth app - includes a free 24/7 online GP and a range of wellbeing services.

• Medicash Employee health plan - Medicash offer health plans that look after you and your family by providing a range of positive healthcare benefits. Even better, they also take care of the money side of things with cash back to cover costs such as dental and optical bills, physiotherapy and even offer retail discounts.

• Enhanced Maternity, Paternity and Adoption policy.

• Life Insurance cover where your next of kin will receive 4 times your annual salary.

• Refer a friend bonus (£500).

• Length of service cash incentive.

• Automatic enrolment into the Company Stakeholder Pension Scheme from day 1, matched up to 5%.

• Company Sick Pay for peace of mind.

This is a rewarding opportunity to make a measurable impact — helping engineers reach their potential while ensuring customers receive a safe, compliant, and professional service. You’ll have the autonomy to shape training delivery while being supported by a collaborative and quality-driven team.

If you’re ready to lead from the front and drive technical excellence across a national field team, we’d love to hear from you.