Technical Support Engineer
Computerworld Personnel Ltd
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Benefits offered by this job
Job summary
Computerworld Personnel Ltd. is seeking a Technical Support Engineer in Milton Keynes for a role focused on supporting automation products across Europe. You will diagnose faults, assist with PLC integration, and provide hands-on programming and testing of PLC-based systems.
The position offers 47k salary, Monday–Friday days, and extensive professional development within a global engineering environment.
Qualifications
- HNC, HND or Degree in Electrical Engineering, Automation, Controls, Mechatronics or a related discipline.
Responsibilities
- Provide technical support to teams across Europe.
- Assist with integration of automation products into PLC and control systems.
- Diagnose product, electrical and communication faults.
- Set up, program and test PLC-based automation systems.
- Work with industrial communication networks and fieldbus technologies.
- Recreate customer issues in a test environment to identify root causes.
- Produce technical reports, user guides and engineering documentation.
- Deliver technical training sessions to customers and internal teams.
- Support technical meetings, customer visits and industry exhibitions across Europe.
Skills
Education
Job description
We're recruiting for a Technical Support Engineer to join a global engineering business at the forefront of industrial automation technology.
This is an opportunity to become the technical expert for a market-leading range of automation products, supporting customers and colleagues across Europe with PLC integration, industrial networks, fault finding, testing and technical problem solving.
If you enjoy diagnosing issues, working with automation technology and helping customers find solutions, this could be the role for you.
- Providing technical support to teams across Europe
- Supporting customers with the integration of automation products into PLC and control systems
- Diagnosing product, electrical and communication faults
- Setting up, programming and testing PLC-based automation systems
- Working with industrial communication networks and fieldbus technologies
- Recreating customer issues within a test environment to identify root causes
- Testing and validating new and existing automation products
- Producing technical reports, user guides and engineering documentation
- Delivering technical training sessions to customers and internal teams
- Supporting technical meetings, customer visits and industry exhibitions across Europe
- Automation Engineer, Controls Engineer, PLC Engineer, Applications Engineer, Technical Support Engineer or similar
- Understanding of PLC programming, ideally Ladder Logic or Structured Text
- Knowledge of industrial automation systems and communication networks
- Strong troubleshooting and fault-finding abilities
- HNC, HND or Degree in Electrical Engineering, Automation, Controls, Mechatronics or a related engineering discipline
- Candidates with approximately 1 year's industry experience are encouraged to apply
- Salary up to £47,000
- Monday-Friday days role
- 25 days holiday
- Holiday purchase scheme
- Private medical insurance
- Pension scheme (5% employer contribution)
- Cycle to Work scheme
- Car leasing scheme
- Employee Assistance Programme
- Retail and technology discounts
- Ongoing technical training and development
- Exposure to customers and automation systems across Europe
- Long-term career progression opportunities
This is a rare opportunity to join an internationally recognised engineering manufacturer that continues to invest heavily in automation technology and innovation. You'll become a key technical specialist, working with cutting-edge PLC and industrial communication systems while supporting customers across Europe. Whether your background is in controls, automation, commissioning or technical support, this role offers an excellent pathway to develop your expertise and progress your career within a global engineering business.
Suitable backgrounds include: Controls Engineer | Automation Engineer | PLC Programmer | PLC Engineer | Electrical Controls Engineer | Applications Engineer | Technical Support Engineer | Commissioning Engineer | Systems Engineer | Industrial Automation Engineer | Mechatronics Engineer
Code: INDENM
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