Technical Support Engineer

Allscreens Nationwide Ltd; Milton Keynes; On-site; GBP 42,000 - 47,000; Full time

Benefits offered by this job

25 days holiday

Private medical insurance

Cycle to Work scheme

Car leasing scheme

Employee Assistance Programme

Retail and technology discounts

Ongoing technical training and career/

Job summary

Allscreens Nationwide Ltd in Milton Keynes is seeking a Technical Support Engineer to join a global engineering business at the forefront of industrial automation technology. You will become the technical expert for a market-leading range of automation products, supporting customers and colleagues across Europe with PLC integration, fault finding, testing and problem solving.

The role involves diagnosing issues, setting up and testing PLC-based systems, and delivering training while enabling

Qualifications

• Understanding of PLC programming, ideally Ladder Logic or Structured Text.
• Knowledge of industrial automation systems and communication networks.
• Strong troubleshooting and fault-finding abilities.

Responsibilities

• Providing technical support to teams across Europe.
• Supporting customers with integration of automation products into PLC and control systems.
• Diagnosing product, electrical and communication faults.
• Setting up, programming and testing PLC-based automation systems.
• Working with industrial communication networks and fieldbus technologies.
• Recreating customer issues within a test environment to identify root causes.
• Testing and validating new and existing automation products.
• Producing technical reports, user guides and engineering documentation.
• Delivering technical training sessions to customers and internal teams.
• Supporting technical meetings, customer visits and industry exhibitions across Europe.

Skills

PLC programming

Industrial networks

Troubleshooting

Education

HNC/HND or Degree in Electrical Engineering or related engineering discipline

Job description

Milton Keynes | Up to £47,000 | 25 Days Holiday + Private Medical + Excellent Career Development

Ever been the person everyone turns to when the automation system won't communicate?

We're recruiting for a

Technical Support Engineer to join a global engineering business at the forefront of industrial automation technology.

This is an opportunity to become the technical expert for a market-leading range of automation products, supporting customers and colleagues across Europe with PLC integration, industrial networks, fault finding, testing and technical problem solving.

If you enjoy diagnosing issues, working with automation technology and helping customers find solutions, this could be the role for you.

What You'll Be Doing

• Providing technical support to teams across Europe
• Supporting customers with the integration of automation products into PLC and control systems
• Diagnosing product, electrical and communication faults
• Setting up, programming and testing PLC-based automation systems
• Working with industrial communication networks and fieldbus technologies
• Recreating customer issues within a test environment to identify root causes
• Testing and validating new and existing automation products
• Producing technical reports, user guides and engineering documentation
• Delivering technical training sessions to customers and internal teams
• Supporting technical meetings, customer visits and industry exhibitions across Europe

What We're Looking For

• Understanding of PLC programming, ideally Ladder Logic or Structured Text
• Knowledge of industrial automation systems and communication networks
• Strong troubleshooting and fault-finding abilities

Qualifications

• HNC, HND or Degree in Electrical Engineering, Automation, Controls, Mechatronics or a related engineering discipline
• Candidates with approximately 1 year's industry experience are encouraged to apply

What's In It For You?

• Salary up to £47,000
• Monday-Friday days role
• 25 days holiday
• Private medical insurance
• Cycle to Work scheme
• Car leasing scheme
• Employee Assistance Programme
• Retail and technology discounts
• Ongoing technical training and development
• Exposure to customers and automation systems across Europe
• Long-term career progression opportunities

Why Apply?

This is a rare opportunity to join an internationally recognised engineering manufacturer that continues to invest heavily in automation technology and innovation. You'll become a key technical specialist, working with cutting-edge PLC and industrial communication systems while supporting customers across Europe. Whether your background is in controls, automation, commissioning or technical support, this role offers an excellent pathway to develop your expertise and progress your career within a global engineering business.

Code: INDENM

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.