Technical Support Engineer

STATS Group; Kintore; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technical assurance company in Kintore is seeking an experienced candidate to provide technical support and manage projects effectively. The role requires strong knowledge of micro-hydraulic systems, project management skills, and the ability to maintain quality standards. The ideal applicant will hold a BSc/BEng and must possess excellent technical writing skills. This position offers opportunities for career growth within a supportive team environment.

Qualifications

• Project management experience working with clients and suppliers.
• Knowledge of micro-hydraulic systems and electrical systems.
• Strong technical writing and IT skills using MS Office.

Responsibilities

• Provide technical assurance and support for clients.
• Manage project work in line with quality procedures.
• Assist in the development of new systems and technology.

Skills

Project management experience

Client management experience

Supplier management experience

Micro-hydraulic system knowledge

Electrical & Electronics experience

Good technical writing skills

IT Skills – MS Office

Strong written and verbal communication skills

Education

BSc / BEng in Mechanically biased subjects

3+ years in a similar role

Tools

Microsoft AX12

Job description

Kintore, Aberdeenshire, UK

Closing Date 9th of January

Job Purpose

• Provide technical assurance to both Client and STATS personnel as required.
• Provide technical support, training, mentoring and assurance to all of STATS regional entities as required.
• Assist with the management of STATS Remote Systems asset fleet.
• Assist with the Development of new systems and technology.
• Manage all aspects of project work and ensure that the work delivered adheres to company quality procedures, international codes, client requirements and specifications.

Directly Reports To

• RTP Global Support.

Internal relationships

• Remote Systems Team Lead, Technical Support Engineer, Remote Systems Technicians, Project Engineers, Design Team, Field & Workshop Teams.

External Relationships

• Client, Client Contractors, 3rd Party Inspectors, Suppliers and Sub-contractors.

Main Responsibilities

• Technical Support for Projects
  • Document Review (OPS/FAT/RA/ITP etc.)
  • Design Reviews
  • Risk Reviews
  • Operational (Site) Planning
  • NCI support
  • Field Support / On Call
  • Client Meeting Support (HAZOP/HAZID/Kick Off Meetings)
  • Battery Calculations
  • Noise Survey Analysis
  • Configuration Sheets
  • Attend design/operations meetings
• Remote Tecno Plug Documentation
  • Creation
  • Revision
  • Development
  • Standardisation
• Product Development
  • Input to, and review of, product development activities
  • Management of the preventative maintenance programmes for control systems
  • Reliability Monitoring
  • Design Support
• Remote Systems Department Support
  • Stock Management
  • Assist with training as required.
  • Create manufacturing requests as required.
  • Create ERFs/ECRs as required.
  • CAPEX creation for new asset/asset improvement
  • Management of CAPEX Projects
  • Management of Upgrade Projects
  • Asset Allocation

Individual Quality and Safety Responsibilities

• Comply with STATS and Client quality, safety and environmental management systems and procedures.
• Ensure all accidents, incidents, near misses, hazards are immediately reported, and relevant paperwork is completed.
• Ensure all work is completed in line with company and project quality procedures and processes.

Internal Training Requirements

• Environmental Awareness
• COSHH Awareness
• Manual Handling
• STATS Internal Courses – Basic Level

Experience / Competence / Skills / Knowledge

• Project management experience.
• Client management experience.
• Supplier management experience.
• Research & development experience.
• Micro-hydraulic system knowledge and experience.
• Electrical & Electronics experience.
• Good technical writing skills.
• Strong knowledge of STATS remote systems range (only applicable if the successful candidate is internal) which includes:
  • Remote Tecno Plugs
  • Through Pipewall communications systems
  • Subsea communications systems
  • Tecno Plug tracking systems
  • Mobilisation Kits
  • Tecno Plugs
• IT Skills – MS office – Word/Excel/PowerPoint/Project.
• Microsoft AX12 experience.

Qualifications

• BSc / BEng or equivalent in Mechanically biased subjects.
  • Alternatively, extensive experience (3 years or more) in a similar role.
• Time Served, Experienced Technician with experience of similar hardware.
• Experience of STATS products and processes would be beneficial.
• Relevant Oil & Gas industry experience or similar engineering industry experience.

Personal Qualities

• Highly motivated, enthusiastic, team player, but be able to work using own initiative.
• Ability to prioritise and manage workload.
• Excellent organisational skills.
• Strong written and verbal communication skills.
• Efficient workflow management.

Additional Note

STATS is an equal opportunity employer, in which we are committed to creating an inclusive and diverse environment for all employees, in allowing us to deliver our company objectives together.

Applicants are encouraged to apply even if they do not meet all of the listed qualifications or experience. We recognise that relevant experience and potential can take many forms, and we value a diversity of backgrounds and perspectives. If you are enthusiastic about the role and believe you could contribute meaningfully, we welcome your application.