Technical Support Engineer

TN United Kingdom; Bristol; Hybrid; GBP 49,000 - 58,000; Full time

Job summary

An innovative digital transformation consulting firm is looking for a talented Support Engineer to ensure the reliability and performance of client systems. This role offers the chance to work in a hybrid environment, providing flexibility and a great work-life balance. You will be responsible for monitoring systems, supporting Java applications, and collaborating with cross-functional teams to deliver seamless solutions. Join a forward-thinking company that values your expertise and offers career growth opportunities in a dynamic setting.

Benefits

Performance-based bonus

Flexible working hours

Career growth opportunities

Qualifications

• Proven experience in supporting Java 8 applications.
• Strong proficiency in monitoring tools like Grafana and Kibana.

Responsibilities

• Monitor and maintain client systems' performance using various tools.
• Collaborate with teams to implement digital transformation solutions.

Skills

Java 8

Problem-solving

SQL

Unix

PowerShell

Shell Scripting

HTML

CSS

Tools

Grafana

Kibana

MongoDB

MySQL

Cassandra

SQL Server

Postgres

Job description

Support Engineer Job Description

We are seeking a talented Support Engineer to join our dynamic digital transformation consulting firm. This role is pivotal in ensuring the reliability and performance of our clients' systems. If you are passionate about technology and thrive in a hybrid working environment, this could be the perfect opportunity for you.

Responsibilities

1. Monitor and maintain the performance of client systems using monitoring tools.
2. Provide expert support and troubleshooting for Java 8 applications.
3. Collaborate with cross-functional teams to deliver seamless digital transformation solutions.
4. Develop and implement monitoring strategies using Grafana and Kibana.
5. Utilize fundamental tools and languages such as SQL, Unix, CLI tools, PowerShell, Shell Scripting, HTML, and CSS.
6. Manage external and embedded databases, including relational and NoSQL databases like MongoDB, MySQL, Cassandra, SQL Server, and Postgres. Develop schemas to support business logic and data needs.
7. Experience working across production and non-production service instances.
8. Proven experience with monitoring tools, specifically Grafana and Kibana.
9. Strong proficiency in Java 8.
10. Excellent problem-solving skills and a proactive attitude.
11. Ability to work independently and collaboratively within a team.
12. Effective communication skills for interacting with clients and internal teams.

Benefits

• Competitive salary ranging from £49,000 to £58,000.
• Performance-based bonus.
• Hybrid working pattern offering flexibility and work-life balance.
• Opportunity to work with a leading digital transformation consulting firm.
• Career growth and development opportunities.