Technical Superintendent (Electrical Bias)

Uber Boat by Thames Clippers; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

Uber Boat by Thames Clippers is seeking a Technical Superintendent to lead engineering operations from our London Head Office, with regular travel to dry docks and suppliers. The role requires non-standard hours and 24/7 support for a high-speed vessel fleet.

The successful candidate will oversee vessel upgrades, safety compliance, and budgeted maintenance, working with a dynamic engineering team to ensure reliability and customer-focused service.

Qualifications

• Experience with management of Statutory and Classification requirements.
• Experience in high speed vessel propulsion systems.
• Familiarisation with ISM compliance.
• Familiarisation with the IMO High Speed Craft Code.
• Experience in high speed aluminium vessels.
• Experience in budget management and KPI reporting.

Responsibilities

• Ensure you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety Policy and practices.
• Technical expert support for the engineers.
• Provide technical input to the development of specification and oversight of refits, enhancements and upgrades and the construction of new build vessels.
• Liaise with external suppliers and internal resource to ensure the rectification of vessel defects within SLAs.
• Work with Engineering Production Controller to produce a daily plan for engineers to follow.
• oWork alongside the Engineering Production Controller and Dry-dock Manager to ensure annual, intermediate and unscheduled dry-dockings are planned and scoped with appropriate resource to time, quality and cost.
• Provide technical support and oversight of vessels during dry-docking inputs.
• Work with the other members of the senior engineering team to define, implement and review technical improvements to the fleet and engineering facilities, providing full technical analysis, creating of business cases for approval and reporting as required and defined by HOD.
• Monitor defects for trends and implement long term solutions to enhance fleet reliability.
• Create modifications to improve reliability, efficiency and customer experience, ensuring documentation is created for engineers to follow.
• Investigate all delays and cancellations to understand root cause and look to implement actions to prevent re-occurrence.
• Ensure all warranty claims are made and ensure suppliers meet SLAs to rectify.
• Manage contractor/supplier relationships as directed by Head of Engineering and Vessel Appearance.
• Ensure compliance with applicable maritime regulations, including MCA legislation, Port of London Authority (PLA) requirements, and International Safety Management (ISM) Code.
• Ensure the department is ready for any external audits at any time, including but not limited to the annual DOC audit, ensuring consistent, year round compliance.
• Support investigations into incidents, and non-conformances; assist Quality Manager identify root causes and drive corrective and preventive actions to fully close out the issue in a timely manner within our SMS.
• Internally manage hull and machinery insurance claims from incident through to invoicing.
• Perform periodic reviews of vessel calendar and hours based maintenance schedules to identify opportunities to increase productivity and operational cost savings.
• Provide and promote the highest level of customer service.
• Assist in developing and maintaining effective team work within departments, ensuring that there is always a safety and customer centric focus embedded in all aspects of work.
• Develop and deliver training to staff on quality standards, safety awareness, and operational best practices.
• Identify barriers to change and find ways to create solutions to enable change to take place.
• Continuously seek ways to improve personal, business processes, environmental standards and overall business performance with a focus on safety, quality and customer experience
• Undertake any other relevant duties or reasonable request as requested by the HOD and any member of the senior management team.

Skills

Technical vessel management

Statutory and Classification

High speed propulsion systems

Project management

Budget management & KPI reporting

ISM compliance

IMO High Speed Craft Code

Aluminium vessels (high speed)

Safety & maintenance practices

Team collaboration

Relationship building

Job description

This is a crucial role within the Engineering Leadership team that will require working non 9 - 5 hours. The Technical Superintendent will support the 24/7 engineering operation from the Head Office in London with regular travel to dry dock and occasional travel to key suppliers and shipyards.

QUALIFICATIONS & EXPERIENCE

• Practical engineer with technical vessel management experience.
• Experience with management of Statutory and Classification requirements.
• Experience in high speed vessel propulsion systems.
• Project management experience of bespoke vessel modifications and upgrades.
• Experience in budget management and KPI reporting.
• Familiarisation with the management of ISM compliance.
• Familiarisation with the IMO High Speed Craft Code.
• Experience working High speed aluminium vessels.
• Relevant experience of working in high pressure environments whilst maintaining high levels of
• safety and maintenance practices.
• A strong track record in building good working relationships across diverse business areas and
• functions.
• Have a proven ability to work effectively as part of a team and to establish good professional
• relationships with colleagues.

• Previous experience and knowledge working to ISO 9001, 14001 standards.

KEY RESPONSIBILITIES

• Ensure you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety Policy and practices.
• Technical expert support for the engineers.
• Provide technical input to the development of specification and oversight of refits, enhancements and upgrades and the construction of new build vessels.
• Liaise with external suppliers and internal resource to ensure the rectification of vessel defects within SLAs.
• Work with Engineering Production Controller to produce a daily plan for engineers to follow.
• oWork alongside the Engineering Production Controller and Dry-dock Manager to ensure annual, intermediate and unscheduled dry-dockings are planned and scoped with appropriate resource to time, quality and cost.
• Provide technical support and oversight of vessels during dry-docking inputs.
• Work with the other members of the senior engineering team to define, implement and review technical improvements to the fleet and engineering facilities, providing full technical analysis, creating of business cases for approval and reporting as required and defined by HOD.
• Monitor defects for trends and implement long term solutions to enhance fleet reliability.
• Create modifications to improve reliability, efficiency and customer experience, ensuring documentation is created for engineers to follow.
• Investigate all delays and cancellations to understand root cause and look to implement actions to prevent re-occurrence.
• Ensure all warranty claims are made and ensure suppliers meet SLAs to rectify.
• Manage contractor/supplier relationships as directed by Head of Engineering and Vessel Appearance.
• Ensure compliance with applicable maritime regulations, including MCA legislation, Port of London
• Authority (PLA) requirements, and International Safety Management (ISM) Code.
• Ensure the department is ready for any external audits at any time, including but not limited to the annual DOC audit, ensuring consistent, year round compliance.
• Support investigations into incidents, and non-conformances; assist Quality Manager identify root causes and drive corrective and preventive actions to fully close out the issue in a timely manner within our SMS.
• Internally manage hull and machinery insurance claims from incident through to invoicing.
• Perform periodic reviews of vessel calendar and hours based maintenance schedules to identify opportunities to increase productivity and operational cost savings.
• Provide and promote the highest level of customer service.
• Assist in developing and maintaining effective team work within departments, ensuring that there is always a safety and customer centric focus embedded in all aspects of work.
• Develop and deliver training to staff on quality standards, safety awareness, and operational best practices.
• Identify barriers to change and find ways to create solutions to enable change to take place.
• Continuously seek ways to improve personal, business processes, environmental standards and overall business performance with a focus on safety, quality and customer experience
• Undertake any other relevant duties or reasonable request as requested by the HOD and any member of the senior management team.

LOCATION AND TRAVEL

This role is based in London (Trinity Buoy Wharf and Tilbury dock) with occasional travel to other facilities

• within our network, key suppliers and shipyards.

BENEFITS

• Life Assurance x 4 salary
• BUPA Private Medical, Salary Sacrifice Pension Scheme company matching contribution up to 8% and then 10% ER contribution with an 8% EE contribution