Application Specialist

Nottingham Trent University; Nottingham; On-site; GBP 34,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Annual leave 25-30 days + statutory

Salary Sacrifice Retirement Savings

Job summary

Nottingham Trent University is seeking an Applications Specialist to focus on Student Records. You’ll ensure student information systems are reliable, up-to-date and aligned with academic-year activities, working with Digital Technologies and university stakeholders.

The role blends technical and functional work, requires strong analytical thinking, and supports critical student services in a hybrid working environment with campus emphasis.

Qualifications

• Experience of working with Student Information Systems, either from a technical or functional perspective.
• Strong analytical skills with attention to detail and data analysis.
• Willingness to learn and contribute to continuous improvement across DT and university teams.

Responsibilities

• Provide expert third‑line technical support for key student information systems.
• Analyse and implement system upgrades and maintenance through change management processes.
• Collaborate with business users, suppliers and DT colleagues to identify improvement opportunities.
• Support annual student enrolment and other critical academic-year activities.
• Contribute to future development of student systems to enhance student and staff experiences.

Skills

Student Information Systems

Analytical skills

Problem solving

Collaboration

Tech/functional background

Job description

Work at the cutting edge of digital innovation.

Doing things differently.

Application Specialist (Student Records)

£33,739 - £38825 per annum

Full time Fixed term (2 year contract)

With at least 60% of time working on Campus per week

Are you passionate about technology and its power to transform the student experience?

We’re looking for a motivated and enthusiastic Application Specialist to join our team, specialising on Student Information Systems. This is a fantastic opportunity to work with some of the University’s most business critical student‑facing systems, helping to deliver digital experiences that support students throughout their entire academic journey.

Whether your background is technical or functional, if you are curious, collaborative and eager to make a real difference, we'd love to hear from you.

What You'll Be Doing

As an Application Specialist, you’ll play a pivotal role in ensuring our student systems are reliable, effective, and continuously evolving to meet the needs of the University community. You’ll work closely with colleagues across Digital Technologies and the wider University to:

• Provide expert third‑line technical support for key student information systems, ensuring issues are resolved efficiently and effectively.
• Analyse and implement system upgrades, regulatory changes, and maintenance activities through established change management processes.
• Collaborate with business users, suppliers, and DT colleagues to identify opportunities for continuous improvement and deliver system enhancements.
• Support critical academic‑year activities, including annual system configurations, student enrolment, and ongoing operational support for staff and students.
• Contribute to the future development of our student systems, helping to drive improvements that enhance both the student and staff experience.

You’ll be part of a supportive and fast‑paced team where your work will have a direct impact on the smooth operation of student‑focused services.

What We’re Looking For

We're looking for someone who combines strong analytical skills with genuine enthusiasm for technology.

• Experience of working with Student Information Systems, either from a technical or functional perspective is critical to this role.
• A strong interest in technology and developing your technical skills (particularly important for candidates from functional background).
• Excellent attention to detail, with the ability to analyse data, investigate issues, and help resolve integration problems.
• Strong organisational skills, and comfortable working both independently and collaboratively.
• Confident working with multiple large, business‑critical systems.
• Knowledge of student lifecycle processes in higher education is required.
• A proactive approach, a willingness to learn, and a commitment to delivering excellent service—we value potential.

Additional Information

• This role is based at our City Site, we currently work with a hybrid model (minimum 60% of your time per week will be based on campus).
• Occasional out‑of‑hours work may be required to support system maintenance.
• If you don’t meet every requirement, we still encourage you to apply—we’re committed to building a diverse and inclusive team.

Interview date: w/c 28 September 2026

For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. To ensure the diverse needs of our team are met we actively encourage secondments and offer flexible part‑time working patterns - we're focused on finding the right person for the role.

About Us

Digital Technologies (DT) is at the cutting edge of digital innovation, partnering with global organisations to focus on delivering an outstanding student and staff digital experience.

At NTU, digital will be our differentiator; it will provide opportunities to enhance the timeliness and quality of the delivery of teaching and learning, research, support for our students, and the delivery of services. Whether you're looking to start a career in IT or are already a specialist in digital technology and it’s uses, our DT team at NTU could be the perfect place for you.

For any informal queries about the role or the team, please contact Ann-Marie Cancemi (Support and Application Specialist Manager) at [e-mail], or Rasvir Toor-Jandu (Senior Application Specialist) at [e-mail]

Join Us

• Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
• Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
• 25 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
• Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
• Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
• Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
• We are committed to advancing Equality, Diversity and Inclusion across all areas of our work. We actively promote a culture of respect and belonging and we welcome applications from people of all backgrounds. Please click here - Equality, Diversity and Inclusion | Nottingham Trent University
• And a whole lot more…Find out more about the range of benefits we offer.

Safe and Inclusive

At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.

Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. For more information visit the Government Skilled Worker visa support page. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.