Technical Services Support Engineer

ZipRecruiter; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive Technical Services Support Engineer/Supervisor to enhance operational quality and customer satisfaction. This role involves collaborating with the Technical Services Manager to ensure compliance and effective service delivery in mechanical and electrical support. With a focus on continuous improvement and asset management, you will play a crucial role in driving major change projects. The company offers a supportive environment with numerous benefits, including professional development opportunities and employee discounts. If you are reliable and eager to make a difference, this is the perfect opportunity for you.

Benefits

24 days annual leave

Life Cover

Employee discount schemes

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

Corporate social responsibility days

Learning opportunities

Employee Referral Rewards Scheme

Access to employee networks

Qualifications

• Qualified to City & Guilds, NVQ or HNC equivalent qualification.
• Experience in Facilities Management or Energy background preferred.

Responsibilities

• Plan and implement changes to improve service quality and customer satisfaction.
• Ensure compliance with contractual and procedural requirements.

Skills

Facilities Management

Energy Management

Project Management

Education

City & Guilds

NVQ

HNC

Job description

Job Description

Job Title: Technical Services Support Engineer/Supervisor

Location: Manchester

Salary: Negotiable, van and fuel card included. Overtime rates available.

Contract: Permanent

About the Company: Our client is a leading multi-technical services company with over 30 years of experience, offering high-quality services to a diverse range of sectors, including healthcare, education, retail, and more. They specialise in electrical installation, design, maintenance, and commissioning for both industrial and commercial clients.

Role Overview: The Technical Services Support Supervisor plays a crucial role ensuring the operations management and compliance of building and engineering services. This role is working alongside the Technical Services Manager.

Key Responsibilities:

1. Planning and implementation of change to improve service and operational quality, delivery and customer satisfaction with the Technical Services Manager.
2. Ensure customer focused service delivery, contractual and procedural compliance regarding the aspects of the Contract.
3. Ensure the provision and maintenance of a high level of Mechanical / Electrical / Support to our Engineering Team and Clients.
4. Ensure up to date accurate asset management and support to the Technical Service Manager in complying with the contract requirements.
5. Support the Technical Form part of the RP/AP roles as required by the contracts.

Required Skills & Qualifications:

1. Qualified to City & Guilds, NVQ or HNC equivalent qualification.
2. A Facilities Management or Energy (Zero Carbon) background.
3. Ideally will have had experience of delivering a major change project or programme or equivalent experience.

Benefits:

1. 24 days increasing to 25 days once 2 years' service is reached.
2. Life Cover equivalent to 1.5 x annual salary.
3. Employee discount shopping schemes on major brands and retailers.
4. Gym membership discounts.
5. Cycle to work scheme.
6. Holiday purchase scheme.
7. 2 corporate social responsibility days per year.
8. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
9. Attractive Employee Referral Rewards Scheme.
10. Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Persons Network) and our Network 24/7 Employee Assistance Program and access to mental wellbeing app.

If you are a proactive and reliable Technical Services Support Engineer we encourage you to apply!

How to Apply:

To apply for this position, please submit your CV and a cover letter highlighting your relevant experience and why you are interested in joining our client's team in Liverpool. If you have any further questions before applying, please contact Abbie at Building Careers.

Building Careers UK are specialists in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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