Technical Services Supervisor

NHS; London; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading company within the NHS is seeking a Technical Services Supervisor in London. This permanent, full-time role involves overseeing building services maintenance, ensuring compliance with health and safety standards, and managing a team. The position offers a competitive salary starting from £47,000, along with benefits such as a company van, training opportunities, and NHS discounts.

Benefits

On-Call allowance

Company van and tools

27 days holiday plus bank holidays

Group pension plan with up to 6% company contribution

Training and development opportunities

NHS Bluelight discounts

Qualifications

• Specialist knowledge through experience or qualification.
• Full UK Driving Licence required.
• Experience in managing or supervising a maintenance team.

Responsibilities

• Ensure compliance with Health, Safety & Wellbeing Policies.
• Conduct quality audits and lead health & safety compliance.
• Supervise the building services team and manage maintenance services.

Skills

Compliance

Leadership

Health & Safety Management

Customer Service

Education

Level 3 NVQ or equivalent in building services

Formal apprenticeship or craft training in building services

Tools

Master Asset Database (CAFM)

Job description

The key function is to support NHS Property Services in delivering building services maintenance and repairs across the NHS to ensure buildings are maintained to the highest standards and to provide a safe and secure environment for staff and customers.

Main duties of the job

Ensures compliance with all processes, procedures, and policies that meet organisational standards, including but not limited to our Health & Safety Policy, HTMS (Health Technical Memoranda), and SFG20. Implements new standards and leads change to manage continual improvement. Conducts quality audits of works to ensure organisational standards are met and maintained, taking corrective action when required. Undertakes toolbox talks and leads health & safety compliance across teams. Meets with customers and contractors to ensure works are delivered to organisational standards and resolves first-line customer complaints or escalates to the line manager with recommendations for corrective action.

About us

Established in April 2013, the company is a limited entity within the NHS family. It manages properties ranging from listed buildings and former workhouses to state-of-the-art health campuses. Our aim is to deliver fit-for-purpose estates in partnership with NHS organisations, generating cost efficiencies for tenants, patients, and the wider health economy.

Job responsibilities

We have an opportunity for a Technical Services Supervisor based in London - 10 South Colonnade Canary Wharf. This is a permanent, full-time role working 37.5 hours per week, Monday to Friday, 8 am to 4:30 pm. The salary starts from £47,000 (depending on experience) plus on-call allowance. The role covers North London and requires a driving license and comfort with using technological devices to log jobs. On-call availability and industry experience are desirable, along with the ability to work independently and as part of a team. DBS and DVLA checks are required.

Key Responsibilities

• Ensure compliance with NHSPS Health, Safety & Wellbeing Policies, technical guidance, statutory regulations, and HTMs.
• Implement new standards and lead change for continual improvement.
• Conduct quality audits and lead health & safety compliance initiatives.
• Manage colleagues and tasks across disciplines as needed.
• Meet with customers and contractors to ensure standards are met and address complaints.
• Supervise the building services team, manage maintenance services, and ensure operational standards.
• Maintain and update the Master Asset Database (CAFM) and site log books.

Benefits

• On-Call allowance (rota dependant)
• Company van and tools
• 27 days holiday plus bank holidays
• Group pension plan with up to 6% company contribution
• Training and development opportunities
• NHS Bluelight discounts

Person Specification

Qualifications

• Specialist knowledge through experience or qualification
• Level 3 NVQ or equivalent in building services
• Formal apprenticeship or craft training in building services
• Full UK Driving Licence

Experience

• Managing or supervising a maintenance team within a building environment
• Managing people activities such as disciplinary and absence management
• Working with method statements or permit to work
• Maintaining services to SFG20 standards

Disclosure and Barring Service Check

This role requires a DBS check due to the nature of the work and compliance with the Rehabilitation of Offenders Act 1975.