Technical Services Representative

pyramid8; Castleford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global manufacturer in Castleford is seeking an experienced Technical Services Representative. In this role, you will collaborate with customers and internal teams to develop projects and ensure optimal processes from artwork to print. The ideal candidate has experience in label printing or FMCG, strong organizational skills, and the ability to communicate effectively at all levels. This position offers a chance to work with renowned brands and improve your technical expertise.

Qualifications

• Experience in a similar role within a label printing or FMCG environment.
• Strong organisational, problem-solving, and time management skills.
• Confident communicator, able to work with customers and internal teams at all levels.
• Knowledge of reprographics, print processes, and technical specifications.
• IT literate with excellent attention to detail.

Responsibilities

• Liaise with customers and internal teams regarding label specifications.
• Review new artworks and create print specifications.
• Raise and manage CMS, studio orders, and tooling for new projects.
• Prepare costings, estimates, and create pricing models.
• Attend print production meetings, proofing sessions, and press approvals.
• Maintain customer sequences and process regular artwork updates.
• Actively seek process improvements and cost-saving initiatives.
• Support company quality, hygiene, and environmental standards.

Skills

Organisational skills

Problem-solving skills

Time management skills

Communication skills

Tools

IT skills

Job description

Reference: P8JOB5924 |Specialist area: Printing |Sector: Printing

Are you an experienced technical professional with a background in labels, print, or FMCG? This is a fantastic opportunity to join a leading global manufacturer at their Castleford site. Our client works with some of the world’s most recognised brands, providing innovative labelling solutions across a range of sectors. You’ll be joining a collaborative, forward-thinking team that values technical expertise, problem solving, and continuous improvement.

About the Role

As a Technical Services Representative, you will play a key role in the front-end development of new and existing projects. Working closely with customers, project managers, and internal teams, you’ll ensure jobs are specified to their optimum process, from artwork through to press.

This is an excellent opportunity for someone who enjoys variety, problem-solving, and collaborating with different teams to deliver the best possible results.

Key Responsibilities

• Liaise with customers and internal teams regarding label specifications, design, print, costing, and timings
• Review new artworks and create print specifications
• Raise and manage CMS, studio orders, and tooling for new projects
• Prepare costings, estimates, and create pricing models
• Attend print production meetings, proofing sessions, and press approvals (on-site or on behalf of customers)
• Maintain customer sequences and process regular artwork updates
• Actively seek process improvements and cost-saving initiatives
• Support company quality, hygiene, and environmental standards (BS EN ISO 9001 & PS 9000)

About You

• Experience in a similar role within a label printing or FMCG environment
• Strong organisational, problem-solving, and time management skills
• Confident communicator, able to work with customers and internal teams at all levels
• Knowledge of reprographics, print processes, and technical specifications
• IT literate with excellent attention to detail

This is a brilliant opportunity to join a global business with a reputation for excellence, where you can make an impact, work with big-name customers, and develop your technical expertise.