Technical Services Manager - Mechanically Biased

Harrods; Knightsbridge; On-site; GBP 70,000 - 110,000; Full time

Job summary

Harrods in Knightsbridge seeks a mechanically biased Technical Services Manager to lead MEP delivery across capital projects within our world‑class estate. You will work with Project Managers, Engineering, Fire Safety and external consultants to ensure safe, compliant, and efficient project execution and handover.

You will review designs, manage consultants, and drive best practice while balancing technical excellence with commercial needs across a complex environment.

Qualifications

• Five years of mechanically biased experience managing MEP projects.
• Strong understanding of MEP systems, fire life safety and sustainability.
• Experience delivering construction/engineering projects from inception through handover.
• Ability to review technical designs, engineering specifications and consultant proposals.
• Experience managing consultants, contractors and multiple stakeholders.
• Knowledge of statutory compliance, building regulations and health and safety requirements.
• Mechanical engineering degree.
• CIBSE membership.
• Excellent communication and stakeholder management skills.

Responsibilities

• Leading the delivery of mechanical, electrical and public health elements across capital projects.
• Managing engineering consultants and design teams throughout the project lifecycle.
• Reviewing and approving engineering schemes, specifications and technical designs.
• Ensuring compliance with statutory requirements, building regulations and health and safety standards.
• Overseeing project programmes, budgets and technical deliverables.
• Supporting project handovers, operation and maintenance documentation and operational readiness.
• Collaborating with multidisciplinary stakeholders to ensure successful project outcomes.
• Coaching and supporting wider project teams on M&E best practice.
• Maintaining engineering standards and contributing to continuous improvement initiatives.

Skills

Communication

Stakeholder management

Leadership

Organisation

Education

Mechanical engineering degree

CIBSE membership

Job description

Our Store Development team are looking for a mechanically biased Technical Services Manager to help deliver exceptional building services across a varied and exciting portfolio of capital projects. Working within a complex operational environment, you will play a key role in ensuring the safe, efficient and sustainable delivery of mechanical, electrical and public health systems across a range of development projects. This is a fantastic opportunity for an experienced engineering professional to influence major investment programmes, collaborate with senior stakeholders and contribute to the ongoing evolution of a world-class estate.

About the Role

In this role, you will report to the Lead Technical Services Manager and act as the technical lead for MEP services across a broad range of projects. You will work closely with Project Managers, Engineering, Fire Safety, IT, Security and external consultants to ensure projects are delivered safely, efficiently and in line with technical and statutory requirements. You will be responsible for reviewing technical designs, managing engineering consultants, supporting project delivery from inception through to handover and maintaining high standards of operational readiness. You will also play an important role in developing best practice across project teams and helping to shape engineering standards and governance.

Key responsibilities

• Leading the delivery of mechanical, electrical and public health elements across capital projects.
• Managing engineering consultants and design teams throughout the project lifecycle.
• Reviewing and approving engineering schemes, specifications and technical designs.
• Ensuring compliance with statutory requirements, building regulations and health and safety standards.
• Overseeing project programmes, budgets and technical deliverables.
• Supporting project handovers, operation and maintenance documentation and operational readiness.
• Collaborating with multidisciplinary stakeholders to ensure successful project outcomes.
• Coaching and supporting wider project teams on M&E best practice.
• Maintaining engineering standards and contributing to continuous improvement initiatives.

About You

You will be mechanically biased from a design background. You will be an experienced MEP professional with strong technical knowledge and the confidence to lead complex engineering discussions with a variety of stakeholders. You will be comfortable balancing technical excellence with commercial awareness and project delivery requirements. You will enjoy working collaboratively, building strong relationships and influencing decisions across multiple teams. You will be highly organised, proactive and capable of taking ownership of projects from concept through to completion.

Qualifications

• A minimum of five years' mechanically biased experience managing mechanical, electrical and public health projects.
• A strong understanding of MEP systems, fire life safety and sustainability principles.
• Experience delivering construction or engineering projects from inception through to handover.
• The ability to review technical designs, engineering specifications and consultant proposals.
• Experience managing consultants, contractors and multiple stakeholders.
• Knowledge of statutory compliance, building regulations and health and safety requirements.
• An mechanical engineering-related degree.
• Professional membership with CIBSE.
• Excellent communication and stakeholder management skills, with the ability to engage effectively at all levels.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information

Time Type: Permanent Department: Store Development (Harriet Savage)

As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.