Technical Services Manager - Mechanically Biased

Harrods; City of Westminster; On-site; GBP 70,000 - 110,000; Full time

Job summary

Harrods is seeking a technically strong, mechanically biased Technical Services Manager to lead MEP delivery across a varied capital project portfolio. Reporting to the Lead Technical Services Manager, you will review designs, manage consultants and ensure projects meet regulatory and safety standards while maintaining high operational readiness.

This role requires strong collaboration with project managers, fire safety, IT and external partners.

Qualifications

• Minimum of five years' mechanically biased experience managing mechanical, electrical and public health projects.
• Experience reviewing technical designs and engineering schemes.
• Excellent communication and stakeholder management across levels.

Responsibilities

• Lead delivery of MEP elements across capital projects.
• Manage consultants and design teams throughout the project lifecycle.
• Review and approve engineering schemes, specifications and designs.
• Ensure compliance with building regs, health and safety standards, and statutory requirements.
• Oversee programmes, budgets and technical deliverables.
• Support handovers, operation and maintenance documentation and readiness.
• Collaborate with multidisciplinary stakeholders to ensure project success.
• Coach teams on MEP best practice and continue engineering standards.

Skills

MEP management

Stakeholder management

Communication

Project delivery

Education

Mechanical engineering degree

Job description

Our Store Development team are looking for a mechanically biased Technical Services Manager to help deliver exceptional building services across a varied and exciting portfolio of capital projects. Working within a complex operational environment, you will play a key role in ensuring the safe, efficient and sustainable delivery of mechanical, electrical and public health systems across a range of development projects. This is a fantastic opportunity for an experienced engineering professional to influence major investment programmes, collaborate with senior stakeholders and contribute to the ongoing evolution of a world‑class estate. About the Role In this role, you will report to the Lead Technical Services Manager and act as the technical lead for MEP services across a broad range of projects. You will work closely with Project Managers, Engineering, Fire Safety, IT, Security and external consultants to ensure projects are delivered safely, efficiently and in line with technical and statutory requirements. You will be responsible for reviewing technical designs, managing engineering consultants, supporting project delivery from inception through to handover and maintaining high standards of operational readiness. You will also play an important role in developing best practice across project teams and helping to shape engineering standards and governance.

Responsibilities

• Leading the delivery of mechanical, electrical and public health elements across capital projects.
• Managing engineering consultants and design teams throughout the project lifecycle.
• Reviewing and approving engineering schemes, specifications and technical designs.
• Ensuring compliance with statutory requirements, building regulations and health and safety standards.
• Overseeing project programmes, budgets and technical deliverables.
• Supporting project handovers, operation and maintenance documentation and operational readiness.
• Collaborating with multidisciplinary stakeholders to ensure successful project outcomes.
• Coaching and supporting wider project teams on M&E best practice.
• Maintaining engineering standards and contributing to continuous improvement initiatives.

You will be mechanically biased from a design background. You will be an experienced MEP professional with strong technical knowledge and the confidence to lead complex engineering discussions with a variety of stakeholders. You will be comfortable balancing technical excellence with commercial awareness and project delivery requirements.

You will enjoy working collaboratively, building strong relationships and influencing decisions across multiple teams. You will be highly organised, proactive and capable of taking ownership of projects from concept through to completion.

Requirements

• A minimum of five years' mechanically biased experience managing mechanical, electrical and public health projects.
• A strong understanding of MEP systems, fire life safety and sustainability principles.
• Experience delivering construction or engineering projects from inception through to handover.
• The ability to review technical designs, engineering specifications and consultant proposals.
• Experience managing consultants, contractors and multiple stakeholders.
• Knowledge of statutory compliance, building regulations and health and safety requirements.
• An mechanical engineering-related degree.
• Professional membership with CIBSE.
• Excellent communication and stakeholder management skills, with the ability to engage effectively at all levels.

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you.

As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.

What makes you unique makes us exceptional.