Technical Services Manager

NAB-Jones Lang LaSalle Services; Slough; On-site; GBP 65,000 - 90,000; Full time

Job summary

JLL in Slough, UK, is seeking a Technical Services Manager to support growth and ensure safe, reliable operation of critical facilities. You will lead the day and shift engineering teams, manage MEP systems, and coordinate with contractors, while upholding safety and client expectations.

You will drive maintenance programs, prepare reports, and contribute to continuous improvement, with a focus on uptime and risk management across banking HQ and data centre environments.

Qualifications

• Minimum 5 years relevant experience in Critical Environments such as Banking HQ and Data Centres.
• Proven ability to lead and develop engineering teams and manage contractors.
• Strong knowledge of MEP assets, health & safety and compliance.

Responsibilities

• Supervise and lead the on-site engineering team to deliver the JLL SOW.
• Manage day-to-day operation of installed building systems and report findings.
• Attend client and site meetings and provide technical oversight for projects.

Skills

Communication skills

Team leadership

Report writing

IT skills

Education

C&G Pt 1 & 2

18th Edition IEE

C&G 2391

BS 7671

Job description

Posted 7 Days Ago Full Time Less than 10 Applies

Slough, Berkshire SL1 4DX

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Services Manger required to support change and growth to an already successful business.

This key position reports directly to the Senior Facilities Manager with direct line management responsibility for the day and shift engineering team and is accountable for the effective people management of this team on the account.

As the post holder, you will be expected to have a detailed technical understanding of all installed MEP systems, contingency procedures and be proactive in coaching other members of your team to ensure capability is consistent within the team. The TSM will also be expected to become familiar with all aspects of the administrative requirements of the contract and Integral/JLL process & procedures.

Working closely with the engineering team the TSM will be responsible for the delivery of all day-to-day critical asset & System management, including supporting projects and contractors, planned and reactive MEP works and act as the technical support function for the team during these works. The TSM will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence.

You will ensure that the conduct of any personnel under your control is safe, professional and conscientious. You will also be required to attend site meetings with the client as requested. Driving a Health and Safety lead culture throughout the team on the account, with your experience and knowledge of safe systems of works and compliance.

Working closely with the Account Team to achieve 100% Critical Facilities Uptime. The TSM will be responsible in ensure that the engineering teams work together to achieve the required standards of Critical Facilities Risk Management and Operational Compliance.

Duties to include:

• Supervise, coordinate and lead th e site-based engineering team, in delivering the JLL SOW.
• Operate all systems within the facility in a competent,effective and efficient manner. Making recommendations for improvement and providing concise technical reports when required.
• The control all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations.
• Working closely with the engineering team you should ensure that for Specialist Vendor visits have been prepared and approved by the site FMs.
• To provide backup as engineering relief cover in the event of an emergency, which may require temporary Shift working.
• Attend weekly operations meetings, client meetings as requested.
• Manage the Monthly and Quarterly Engineering Report ensuring that significant events or activities are noted.
• Prepare information to be included in the Integral/JLL monthly/ KPI reports.
• Ensure the asset database are correct and up to date including within the CAFM System.
• Tomonitor utilities usage and report to the client on any abnormalities or energy savings.
• Compilation of control of engineering risk register and report on critical systems availability/asset reliability.
• Review of engineering competency, skills gaps, and future training, ensure contract is staffed by competent teams, ensuring post holders are fully competent and that effective succession planning arrangements are in place.
• Management of onsite critical spares including maintainingsite stock registerand monthly auditing.
• Compilation of critical incident(2-2-2) & near miss reporting andafter-actionreviewsfor any critical incident.
• Ensure all critical equipment operational issues are brought to the Customers attention immediately and provide all relevant reports with recommendations.
• Ensure all technical / legislative updates are effectively communicated and implemented by the engineering team.
• Maintain minimum levels of resourcing onsite,arranging suitable shift covers/resources whenrequired. (Including ONWH support of critical works)
• Active participation in the site escalation process, including on-call and supportin the event ofemergency response requirements.
• People Management – Preform appraisals for direct reports and set clearobjectivesfor individuals within the group.HR admin i.e. sickness & RTW, investigations.
• Proactivelypromotea “Safety First” culture in linewith the JLL Cardinal Rules of Safety are adhered to by all engineering teams.
• Debit & WIP review and updates.

Personal Specification:

• Minimum of 5 years relevant experience in Critical Environments such as Banking HQ and Data Centres.
• C&G Pts. 1 & 2, equivalent or exceeds.
• 18th Edition IEE: Wiring and Installation.
• HV/LV AP.
• C&G 2391 test and inspection; BS 7671:2001 for inspection,testingand certification.
• Strong communicationskills and the ability to deal with all levels of staff.
• Ability to lead, motivate and direct teamsofengineers and supervisors.
• Financial knowledge for Debit & WIP Reports.
• Proactive in achieving the highest standard of operation.
• Have good IT and report writing skills.
• Ability to work under pressure whilstremainingcalm, clear thinking and able to deliver the required services to the client within given time constraints.
• Individuals who candemonstratecommitment andpreviousexperience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.
• Demonstrate a willingness to attend on andoff-sitetraining for MEP assets, this may require nights away from home due to the nature of the specialist training such as HV Authorised Person Training
• A high levelof initiative, with drive to continuously improve the operation.
• A smart presentablecorporateappearance
• Advanced communication skills with a full understanding of customer needs & expectations
• Ability to comprehend and act upon both verbal and written instructions
• Enthusiasm and demonstration of pro-activity,diligence,and alertness, with the willingness to participate in inappropriate internal training programmes.
• Integrity,honesty,and punctuality is alsoexpected.

Location:

On-site – Slough, GBR

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Posted 7 Days Ago Full Time Less than 10 Applies