Technical Services Manager

JR United Kingdom; Manchester; On-site; GBP 40,000; Full time

Job summary

An established industry player seeks a Technical Services Manager to lead a team and drive product quality improvements. This role is pivotal in managing technical standards and customer specifications while fostering a collaborative environment. You'll be at the forefront of enhancing customer satisfaction and product excellence, working closely with key stakeholders. With a competitive salary and generous annual leave, this position offers the chance to make a significant impact within a dynamic company. If you're passionate about continuous improvement and team leadership, this is the role for you!

Benefits

33 days annual leave

Competitive salary

Collaborative work environment

Qualifications

• Strong leadership skills with a focus on motivating and inspiring teams.
• Experience in managing technical standards and customer specifications.

Responsibilities

• Ensure technical standards are met and manage customer specifications.
• Collaborate with quality managers and handle customer complaints.

Skills

Technical Standards Management

Customer Specification Management

Raw Materials Management

Internal Audits

Customer Complaint Handling

Team Leadership

Relationship Building

Job description

Social network you want to login/join with:

Role Overview

Imagine a role where every decision you make shapes the future of a company's product quality and customer satisfaction. Picture yourself at the helm, achieving excellence by driving improvements across the business.

If you're nodding along, then this role of Technical Services Manager might be your next career move. They believe that empowered teams are the secret sauce for success, and they’re looking for a captain who is not afraid to challenge the status quo.

Key Responsibilities

1. Responsibility for technical standards
2. Managing customer specifications
3. Raw materials management
4. Conducting internal audits
5. Handling customer complaints
6. Collaborating closely with the Senior Quality Manager, Quality Manager, and Senior NPD Developers

Ensuring that every customer standard is not only met but exceeded.

People Leadership

In terms of people leadership, you're not just a manager - you're a motivator, an inspirer. Your team will look to you for guidance and you’ll have the chance to empower them, building their confidence to make decisions and improve operations. You'll need to love nurturing talent, building strong relationships, and fostering a collaborative atmosphere.

Company Impact

Their products are firm favourites across the country, proudly sitting on the shelves of key major retailers. They've also worked shoulder to shoulder with the biggest brands in the industry. Your impact will be felt far and wide.

Compensation

In terms of compensation, they're offering an enticing £40,000 per annum salary, along with an annual leave entitlement of 33 days. Not to mention, you'll be dividing your time across two eye-pleasing sites located right next to each other.

Work Arrangement

One important note: this role will be 100% site-based in the first year. This is a new role to the business, so it's crucial that you're on the ground, building solid relationships and establishing the role. They're looking to review this after a year, but they can't guarantee that remote working will be approved.

Conclusion

So, if you want to drive continuous improvement, love the challenge of creating real impact within a business, and have a knack for leading a team to greatness, get in touch today and let’s explore this opportunity further.