Technical Services Manager

Serco Limited; High Wycombe; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Company car or cash alternative

Private medical insurance

Pension scheme—contributory

Training and development opportunities

Employee benefits discounts

Job summary

Wycombe Hospital is seeking an Estates Technical Manager to lead high-quality facilities management in a busy healthcare environment. You will oversee critical building services, plant, equipment and infrastructure to keep services safe, compliant and operational.

You will drive continuous improvement, manage a team, handle budgets and build strong partnerships with NHS stakeholders, ensuring reliable estate performance and patient-friendly facilities.

Qualifications

• HNC or HND or equivalent qualification in a relevant discipline
• IOSH Managing Safely or higher in Health and Safety
• Strong technical knowledge of building services and HTMs
• Proven experience leading teams and managing performance
• Experience managing budgets and stakeholder relationships
• Excellent communication, problem-solving and decision-making skills

Responsibilities

• Lead day-to-day delivery of technical estates and hard facilities management in a healthcare environment
• Ensure compliance with health, safety, statutory and contractual requirements while maintaining operational excellence
• Deputise for Contract Manager and represent Estates department when required
• Produce and manage the annual planned preventative maintenance schedule for engineering systems and critical infrastructure
• Build strong relationships with clients, NHS stakeholders and third-party providers
• Lead, motivate and develop the Estates team and drive coaching, mentoring and performance management
• Manage operational risks, asset replacement programmes and maintenance activities to ensure safety and reliability
• Support financial performance through budget management, forecasting, cost control and continuous improvement opportunities

Job description

Wycombe Hospital, HP11 2TT
Permanent, Full Time (Mon-Fri, 37.5 hours per week between 08:00 and 17:00. Some weekend, evening and night work may be required to support operational requirements)

Up to £65,000 per annum + Car + excellent benefits

Ready to impact a better future?

As an Estates Technical Manager in our Health team, you'll lead the delivery of high-quality technical facilities management services within a busy healthcare environment. You'll ensure critical building services, plant, equipment and infrastructure remain safe, compliant and operational, helping to support exceptional healthcare services every day.

This is a role where your work has purpose. By leading estates operations, developing service improvements and maintaining safe and reliable healthcare facilities, you'll make a positive impact on communities and help create an environment where patients, visitors and healthcare professionals can thrive. Your expertise will help impact a better future through innovation, continuous improvement and trusted service delivery.

What you'll do as an Estates Technical Manager

• Lead and manage the day-to-day delivery of technical estates and hard facilities management services within a healthcare environment.


• Ensure compliance with health, safety, statutory and contractual requirements while maintaining operational excellence.


• Deputise for Contract Manager and represents Estates department when required


• Produce and manage the delivery of the annual planned preventative maintenance schedule for all engineering systems and critical infrastructure


• Build strong relationships with clients, NHS stakeholders, colleagues and third-party providers, acting as a trusted partner and advocate for Serco.


• Lead, motivate and develop the Estates team, creating headroom for people to grow through coaching, mentoring and performance management.


• Manage operational risks, asset replacement programmes and maintenance activities to ensure the ongoing safety, efficiency and reliability of the estate.


• Support financial performance through budget management, forecasting, cost control and the identification of continuous improvement opportunities.

Does this sound like you?

• HNC, HND or equivalent qualification in a relevant discipline, or substantial industry experience.


• IOSH Managing Safely qualification or higher in Health and Safety.


• Strong technical knowledge of building services, healthcare estates and Health Technical Memoranda (HTMs).


• Proven experience leading teams, managing performance and driving positive operational outcomes.


• Experience managing budgets, service improvement initiatives and complex stakeholder relationships.


• Excellent communication, problem-solving and decision-making skills, with the ability to build trust across a range of stakeholders.

What we offer

• 25 days' holiday plus bank holidays (and the option to buy upa to five additional leave days each year)


• Up to 6% contributory pension scheme


• A company car or cash alternative


• Private medical insurance


• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.


• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service


• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel


• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity


• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.