Technical Services Manager

STO Building Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading construction company in London is seeking a Technical Services Manager to oversee technical aspects of projects. Responsibilities include managing contractor performance, ensuring quality control, and strengthening relationships with consultants. The ideal candidate will have a proactive approach, excellent communication skills, and be detail-oriented. Join a team focused on delivering exceptional outcomes in construction.

Qualifications

• Proactive and diligent approach in technical services.
• Ability to communicate effectively with clients and stakeholders.
• Structured approach with high attention to detail.

Responsibilities

• Strengthen relationships with consultants and attend events.
• Assist Project Manager with proposals and technical services.
• Monitor contractors' performance and ensure quality control.
• Resolve defects during the post-completion phase.

Skills

Communication

Attention to detail

Project Management

Problem-solving

Job description

Job Title

Technical Services Manager

Reporting to

MEP Executive

Department

Operations

Job Profile

The Technical Services Manager is responsible for all services issues of a technical nature and reports to the Project Manager and Director responsible.

Key Deliverables & Responsibilities

• Look to strengthen existing relationships with MEP/AVIT consultants and arrange/attend social events to strengthen those relationships.
• Actively participate in contacting new MEP/AVIT consultants and arrange meetings to discuss opportunities they may be working on prior to the issue of PQQ/Tender.
• Participate in the Operational Excellence programme and look to innovate where possible.
• Promote Operational Excellence both internally & externally and promote our company values externally.
• Participate in Technical Services Forums to contribute to knowledge sharing.
• Ensure maximum focus and effort is applied towards winning the next project.
• During the proposal stage, assist the Project Manager in preparing contractors’ proposals and technical services aspects of the proposal; liaise with the client team to establish relationships, prepare construction methodology, and ensure technical services content & strategy merge with the proposed construction sequence.
• In the pre‑construction phase, carry out handover from the technical services estimator, produce scope of works documents, review procurement strategy, liaise with the commercial manager, assist with procurement processes, lead technical services start‑up meeting with the Trade Contractor, prepare the Technical Services strategy document, liaise with the Project Manager to produce the construction programme, and arrange validation & commissioning checks.
• During the construction phase, monitor technical services contractors’ performance, hold regular progress meetings, review design progress, solve problems, ensure benchmarking & quality control, attend weekly and monthly meetings, provide technical support to the Construction Manager, conduct site inspections, monitor the production of Operation & Maintenance manuals, develop commissioning programmes, lead the commissioning process, coordinate inspections, monitor document control, and support practical completion and commissioning.
• In the post‑completion phase, resolve defects reported by the client during the defects period and attend end‑of‑defects meetings.
• Maintain a proactive, diligent, and structured approach; demonstrate the company’s values; communicate positively and effectively; and keep a high level of attention to detail.

Relationship with Colleagues

• Proactive, diligent, able and willing to think ahead.
• Values: the jobholder must understand the values of the business and respond positively.
• Ability to communicate positively and effectively.
• Structured approach: focused, thorough, high level of attention to detail.

Acknowledgement

This job description has been designed to indicate the general nature and level of the work performance by employees within this post. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications / experience required by employees assigned to the role. These may be subject to future amendments following appropriate consultation.

About Us

We put people at the heart of everything we do and are defined by our unique culture—one that rewards creativity and focuses on solutions that support our customers. Brimming with new ideas, our diverse and experienced team are always focussed on delivering an exceptional experience and product to those we work with. With agility, capacity, range and ambition we build exceptional workplaces in London. The STO Building Group family of companies includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland, providing a complete range of construction services.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Construction