Technical Services Engineer

Oaklands Global Aviation Recruitment & Executive Search; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

Oaklands Global are currently recruiting a Technical Services Engineer for a leading aviation client in Southeast England. The role oversees quotations, develops detailed work packs and provides maintenance support, while handling key admin duties and contributing to project planning and execution.

The successful candidate will work closely with maintenance teams and OEM technical groups, ensuring accurate records, timely responses to customers and effective liaison with the commercial

Qualifications

• Proven experience in Part-M/Part-145 environment.
• Experience communicating with customers, including high-net-worth individuals.
• Strong MS Office skills (Excel, Word, PowerPoint).
• Detail-oriented with methodical planning and strong safety focus.

Responsibilities

• Generate customer quotations in a timely manner.
• Oversee creation and readiness of work packs prior to maintenance input.
• Manage administrative closure of work packs and return to customer.
• Support maintenance planning activities and identify milestones and critical paths.
• Liaise with OEM technical teams and provide technical support to maintenance staff.
• Promote warranty programmes and ensure customer requirements are met.
• Maintain accurate maintenance records and reporting in CAMP or equivalent system.
• Support the Commercial Department for customer service interface.

Skills

Customer-facing experience

Strong communication

Organised and detail-oriented

Safety focused

Education

Part-M/Part-145 experience

Tools

Microsoft Excel

PowerPoint

Word

Job description

Oaklands Global are currently recruiting a Technical Services Engineer on behalf of one of our leading aviation clients based in Southeast England.

This is an excellent opportunity for a motivated professional to take on a pivotal role, overseeing quotations, developing detailed work packs, providing maintenance support, managing key administrative responsibilities, and contributing to the successful planning and execution of strategic projects. The position will also involve customer-facing elements, requiring strong communication skills and the ability to build and maintain effective client relationships.

Key Responsibilities

• Report directly to, and deputise for, the Head of Technical Services.
• Ensure the timely generation of customer quotations.
• Oversee the creation and readiness of work packs (WOs) ahead of aircraft maintenance input.
• Raise preload demands to the Stores team in a timely manner.
• Manage the administrative closure of work packs and ensure prompt return to the customer.
• Lead strategic and efficiency-driven projects as required.
• Support maintenance planning activities, identifying key milestones and critical paths.
• Provide technical support to the maintenance team and act as the primary liaison with OEM technical teams.
• Promote warranty programmes and liaise with OEMs to ensure customer requirements are fully met.
• Ensure accurate recording, documentation and filing of all maintenance records.
• Maintain accurate reporting of maintenance activity within the tracking system (CAMP).
• Support the customer service interface in collaboration with the Commercial Department.
• Uphold professional presentation standards in line with company and customer expectations.
• Adhere to company EH&S policies and promote a strong safety culture.
• Deliver strategic initiatives as defined by the Head of Technical Services.
• Conduct continuous improvement and root cause investigations to reduce quality escapes and Cost of Poor Quality (COPQ).
• Attend meetings as required and undertake any reasonable duties requested by senior management.

Requirements

• Proven experience within a Part-M and/or Part-145 organisation.
• Experience communicating directly with customers, including HNWIs.
• Strong working knowledge of Microsoft Excel, Word and PowerPoint.
• Ability to quickly learn and adapt to new systems and technologies.
• Highly methodical, organised and detail-oriented approach.
• Strong understanding of customer expectations within an aviation environment.
• Working knowledge of aircraft maintenance tracking and planning systems.
• Self-motivated with the ability to drive performance and deliver results.
• Natural planner with a strong focus on safety and quality.
• Excellent problem-solving and organisational skills.
• Flexible and adaptable to changing workloads and operational demands.
• Thorough knowledge of Part-M, Part-145 and Company MOE requirements.
• Advanced understanding of continuous improvement principles.
• Knowledge of EH&S practices, leadership techniques and human performance.
• Understanding of Safety Management Systems (SMS), Just Culture and occurrence reporting requirements.
• Strong awareness of professional integrity and safety responsibilities.
• Clear understanding of continuing airworthiness requirements.
• Ability to prioritise tasks, manage critical activities and report discrepancies effectively.
• Competence in compiling, controlling and reviewing completed work cards.
• Ability to interpret work orders, work cards and apply relevant maintenance data accurately.

Why work with Oaklands Global?

We are the world's leading aviation and aerospace recruitment and executive search firm, trusted by the most respected names in the industry to deliver results with integrity, discretion, and excellence.

With over 50 years of combined experience, we don't just fill roles, we shape careers and give our clients a competitive talent advantage. We take immense pride in the quality of our searches and are committed to representing only the very best candidates to the very best businesses.

At Oaklands Global, every application is handled with the utmost professionalism and complete confidentiality.

Whether or not your profile is shortlisted, you will hear from us, because we believe in treating every candidate with respect and care.

We're not just here to help you land your next role. We are here to elevate your career.