Technical Services Advisor

Peterborough First group; Peterborough; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Cycle to Work scheme

Home & Electronics schemes

Car lease scheme

Flexible working arrangements

Job summary

Peterborough City Council seeks a Technical Services Advisor to support Planning and Building Control officers and external customers. The role includes handling enquiries by phone or email, issuing decisions and completion certificates, and assisting with committee preparation and enforcement support.

A more technical aspect involves validating planning and building control applications in line with relevant legislation. The team values collaboration and flexible working once trained.

Qualifications

• Experience handling planning and building control enquiries via phone or email.
• Ability to input, update and generate information from multiple systems.
• Knowledge of planning and building control processes and basic validation procedures.

Responsibilities

• Deal with general planning and building control enquiries via phone or email.
• Issue decisions, completion certificates, and assist with committee preparation.
• Support enforcement activities and extract information from systems as needed.

Job description

All about the Role

Technical Services Advisor for Planning and Building Control. The role involves assisting in providing a high quality, effective and efficient support service to Planning, Enforcement and Building Control officers and external customers. Some elements of the role are ‘agile' with the opportunity to work remotely from the office once trained.

Peterborough City Council are looking for a Technical Services Advisor to join the planning and building control support team. The job briefly comprises; dealing with general planning and building control enquiries via phone or email, issuing decisions, completion certificates, committee preparation, and appeals and enforcement support. The role requires the inputting, updating and generating of information and documents from various computer systems as well as interrogating systems to extract information.

The job also involves a more technical aspect, which is the ‘validation' of planning and building control applications (checking and processing new applications on receipt) in line with relevant legislation.

All about our Team

We're the Planning and Building Control Team for Peterborough City Council, a group of dedicated professionals who help shape the places where people live, work and thrive. Our work covers many Technical areas from Planning, Development Management, Building Regulations and site inspections, all with the shared goal of creating safer spaces that meet today's needs while protecting the future. We're a collaborative, supportive team which value knowledge-sharing, continuous learning, and professional integrity. Whether we're reviewing plans or advising Architects or members of the public, we take pride in delivering a high-quality service that makes a difference to our community.

All about You

We are looking for someone who is very flexible in their approach; adaptable to ever changing demands, willing to help out where required and is a strong team player.
The job offers benefits such as a new office environment, flexi time, and flexible working; once trained, there is an opportunity to work ‘remotely' away from the office in an agile environment.

For an informal discussion or further information please contact [e-mail]

Provisional Interview Dates - 22/23 and 28/29 October 2026

Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact [e-mail].
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.