Technical Service Leader: Standards, Training & Escalation

Integral Recruitment Ltd; Norwich; On-site; GBP 45,000 - 75,000; Full time

Job summary

Integral Recruitment Ltd in Norwich, UK is seeking a Technical Service Manager to own technical standards, engineering quality and escalation across regions. This role leads the engineering function, ensuring safety, workmanship and procedures are followed, and provides training and support to engineers.

The successful candidate will define and maintain service procedures, oversee escalation with manufacturers, and drive continuous improvement through audits and performance metrics.

Job description

Integral Recruitment Ltd in Norwich, UK is seeking a Technical Service Manager to own technical standards, engineering quality and escalation across regions. This role leads the engineering function, ensuring safety, workmanship and procedures are followed, and provides training and support to engineers.

The successful candidate will define and maintain service procedures, oversee escalation with manufacturers, and drive continuous improvement through audits and performance metrics.