Technical Service Chemist: Lab & Customer Support

SRG; England; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Employee-owned company culture

Flexible working hours

Annual bonus

Healthcare cash plan

Strong pension

Job summary

SRG invites applications for a permanent Technical Service Chemist to join its Cheshire East team. The role focuses on coordinating technical service activities, laboratory testing and customer-focused support across coatings, adhesives, paper or film manufacturing.

The successful candidate will closely work with production and customers to ensure quality and timely service. The role requires a degree or equivalent in Chemistry or Materials Science and proven industrial experience in laboratory

Qualifications

• Degree or equivalent qualification in Chemistry or Materials Science or a related discipline.
• Proven industrial experience in laboratory testing, technical service, quality control or R&D.
• Strong analytical and problem-solving skills with the ability to interpret data.
• Ability to manage and prioritize multiple workstreams in a fast-paced environment.
• Strong communication skills and ability to work collaboratively across teams and with customers.
• Experience in coatings, adhesives, paper or film manufacturing is desirable.
• Knowledge of statistics, data analysis or design of experiments advantageous.

Responsibilities

• Prioritise and coordinate technical service requests to ensure timely, high-quality delivery.
• Support customer requirements and short-term product development activities.
• Conduct laboratory testing safely, accurately and to agreed procedures and standards.
• Ensure testing data is recorded, analysed and communicated effectively.
• Coordinate and support production and customer trials when required.
• Work closely with technical teams and stakeholders to align priorities and resources.
• Support investigations into quality issues, customer enquiries and product performance concerns.
• Assist with technical reports and recommendations based on laboratory findings.
• Maintain a safe working environment and ensure all H&S, compliance and training standards are met.
• Contribute to continuous improvement initiatives across technical and laboratory activities.

Skills

Industrial experience in laboratory

Technical service experience

Quality control

R&D

Education

Degree or equivalent in Chemistry/Materials Science

Job description

SRG invites applications for a permanent Technical Service Chemist to join its Cheshire East team. The role focuses on coordinating technical service activities, laboratory testing and customer-focused support across coatings, adhesives, paper or film manufacturing.

The successful candidate will closely work with production and customers to ensure quality and timely service. The role requires a degree or equivalent in Chemistry or Materials Science and proven industrial experience in laboratory