Technical Salesforce Business Analyst

Langham Recruitment; England; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

25 days holiday, rising with service

Private healthcare

Life assurance

Pension

Occasional paid office visits to London

Job summary

A leading recruitment agency is looking for a Technical Salesforce Business Analyst for a greenfield implementation in a major FTSE 100 client. This mid-senior level role involves gathering technical requirements, configuring Salesforce, and supporting integrations. You'll work closely with business and technical teams, ensuring smooth adoption of the solution. The position offers a salary of £50,000 - £55,000 plus bonuses and benefits including remote work and healthcare.

Qualifications

• Experienced Salesforce Business Analyst or Consultant with hands-on configuration skills.
• Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud configuration.
• Excellent communication and stakeholder management skills.

Responsibilities

• Gather and document technical requirements and user stories.
• Translate business needs into technical use cases and process maps.
• Configure Salesforce objects, flows, and validation rules.

Skills

Sales Cloud

Service Cloud

Experience Cloud

Requirement gathering

Process mapping

Agile delivery

Communication skills

Education

Salesforce Certified Business Analyst

Salesforce Advanced Administrator

Salesforce Platform App Builder

Tools

Jira

Confluence

Job description

This range is provided by Langham Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Langham Recruitment

Permanent and Contract Recruiter - Connecting Top Talent

Technical Salesforce Business Analyst | FTSE 100 Client | UK Based – Remote Working | £50,000 - £55,000 + Bonus + 5K Car Allowance

We’re looking for a Technical Salesforce Business Analyst to join a greenfield Salesforce implementation for a major UK FTSE 100 business. In this role, you’ll act as the link between business teams and technical delivery, capturing and refining requirements, managing the backlog with Product Managers and Owners, and shaping user stories. You’ll work closely with Solution and Platform Architects to design scalable solutions and configure agreed features within Salesforce, ensuring smooth rollout and adoption across the organisation.

Key Responsibilities

• Gather and document technical requirements and user stories.
• Translate business needs into technical use cases and process maps.
• Configure Salesforce objects, flows, and validation rules.
• Configuration and support of the 3rd party applications installed into Salesforce (e.g. GoMeddo, Avonni, Nintex, etc)
• Support UAT, admin tasks, and data migration activities.
• Work alongside Testers to conduct BA level of testing and ensure Salesforce solutions are holistic.
• Support integration flows between Salesforce and external systems (ERP, Marketing Cloud, websites, third-party apps).
• Act as liaison between business and technical teams, simplifying complex concepts.

Required Skills & Qualifications

• Experienced Salesforce Business Analyst or Consultant with hands‑on configuration skills.
• Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud configuration.
• Beneficial knowledge of Marketing Cloud, Data Cloud, Salesforce Agentic AI.
• Familiarity with integrations, data migration, and testing processes.
• Experience in requirement gathering and process mapping (BPMN, Lucidchart).
• Excellent communication and stakeholder management skills.
• Agile delivery experience with Jira and Confluence.

Preferred Certifications

• Salesforce Certified Business Analyst.
• Salesforce Advanced Administrator.
• Salesforce Platform App Builder.

Package

• 25 days holiday (rising with service).
• Private healthcare, life assurance, and pension.
• Mostly remote working with occasional paid office visits to London (once every 1–2 months).

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Analyst

Industries

Construction