Technical Sales & Product Support Specialist

ecruit; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the cladding sector is seeking a Technical Sales & Product Support Specialist in London. This hybrid role combines technical sales with hands-on support for product development and client service. The ideal candidate will have a strong technical background and excellent communication skills, ensuring customer satisfaction and compliance with industry standards.

Benefits

Private health insurance

Birthday gift

Employee assistance program

Cycle to Work Scheme

23 days annual leave + 8 bank holidays

Qualifications

• Experience in technical sales or client-facing roles is highly desirable.
• Strong understanding of cladding systems and certification processes.
• Proficiency in producing technical drawings.

Responsibilities

• Support the sales team with technical knowledge and product presentations.
• Respond to technical inquiries and offer tailored solutions.
• Collaborate with R&D to develop and certify new cladding systems.

Skills

Communication

Technical Knowledge

Client Engagement

Education

Background in Engineering, Architecture, or Construction

Tools

AutoCAD

SketchUp

Job description

Technical Sales & Product Support Specialist

Technical Sales & Product Support Specialist

2 days ago Be among the first 25 applicants

Technical Sales & Product Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11

The Role

We are seeking a motivated and commercially minded individual to join our team as a Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with hands-on support for product development, certification, and client service.

You will work closely with the Sales Team and Management to drive growth while ensuring our innovative cladding solutions meet both customer expectations and regulatory standards. This position requires someone who is not only technically strong but also confident in client engagement and able to support sales activities with a commercial focus.

The ideal candidate will have experience working in a dual-role environment, combining technical responsibilities with client-facing or sales-oriented tasks. You will support sales activities, deliver technical presentations, respond to client queries, and contribute to the development, certification, and documentation of our products.

This is an excellent opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment.

This is a fully office-based position at 1 Bedlam Mews, London, SE11.

Key Responsibilities

• Support the sales team with technical knowledge, client meetings, and product presentations
• Respond to technical inquiries, offering tailored solutions and advice on our product range
• Collaborate with the R&D Manager to develop and certify new cladding systems
• Assist in preparing technical sales materials, quotations, and pricing strategies
• Create and modify technical drawings using AutoCAD, SketchUp, or similar software
• Manage product certification and accreditation processes, maintaining accurate records
• Coordinate with internal departments (design, production, and customer service) to ensure seamless project delivery
• Represent the company at trade shows and industry events as a technical expert
• Conduct market and competitor research to support innovation and product positioning
• Provide post-sale support to ensure client satisfaction and address any technical issues

The Person

• Background in the cladding sector such as engineering, architecture, construction, or a related technical field
• Strong understanding of cladding systems, building envelopes, and certification processes
• Excellent communication skills, with the ability to translate technical concepts into client-friendly language
• Experience in technical sales, client-facing roles, or technical support is highly desirable
• Proficiency in AutoCAD, SketchUp, or similar software for producing technical drawings
• Organised, detail-oriented, and proactive, with a willingness to learn and grow
• Proven ability to work independently and collaboratively in a fast-paced team environment

The Company

Cladmate is a UK-based manufacturer and engineering specialist in cladding support systems. We design, test, and supply innovative solutions for all cladding applications, ranging from rainscreen brackets and rails to insulation, fixings, and mechanical systems. With a strong focus on precision engineering, sustainability, and exceptional client service, Cladmate supports developers, architects, and contractors across the UK in delivering safe, compliant, and efficient façade solutions.

www.cladmate.co.uk

The Benefits

• Private health insurance
• Birthday gift
• Employee assistance program
• Cycle to Work Scheme
• Bright Exchange
• 23 days annual leave + 8 bank holidays (pro-rated based on start date)

Please Note: This is a fully office-based role, located at 1 Bedlam Mews, London, SE11.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Other

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at ecruit by 2x

Get notified about new Technical Sales Specialist jobs in London Area, United Kingdom.

London, England, United Kingdom 1 week ago

Ashford, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Outbound Sales Development Representative - Technical Sales

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 days ago

Watford, England, United Kingdom 22 hours ago

London, England, United Kingdom 2 weeks ago

Tilbury, England, United Kingdom 1 day ago

London, England, United Kingdom 1 month ago

Senior Specialist, Technical Account Manager

London, England, United Kingdom 1 week ago

Technical Sales Representative - Pumps London

Tilbury, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

Technical Sales Representative - Lifting by Design

Erith, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

Technical Sales Manager - Flavours and Food Ingredients

London, England, United Kingdom 3 months ago

Chessington, England, United Kingdom 6 days ago

Sales Director - Engineering Services - UK/Europe

London, England, United Kingdom 1 week ago

Technical Sales Representative - Structural Support

Erith, England, United Kingdom 2 months ago

London, England, United Kingdom 2 weeks ago

Ashford, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.