Technical Sales Manager

CV Bay Ltd; England; On-site; GBP 45,000; Full time

Job summary

A leading HVAC distributor is seeking a Technical Sales Manager to provide expert support across branches. This role will drive product knowledge, mentor sales teams, and ensure exceptional customer service post-sale. The ideal candidate will possess deep HVAC expertise and experience in commercial operations.

Qualifications

• Deep product knowledge in HVAC systems, including control systems and wiring.
• Experience mentoring or training team members.
• Background in commercial operations within wholesale, supply chain, or logistics.

Responsibilities

• Act as the primary technical resource for sales and branch management teams.
• Ensure exceptional post-sales customer experience through technical support.
• Deliver structured and ad hoc product training to internal teams.

Skills

Product knowledge in HVAC systems

Mentoring or training experience

Commercial operations experience

Strong communication skills

Ability to manage multiple priorities

IT literacy and numeracy

UK driving licence

Education

Degree-level education

Job description

Technical Sales Manager
HVAC Industry
Location: Crawley
Reporting To: Managing Director
Salary: GBP45,000
Company: A leading HVAC Distributor who are a prominent player in the HVAC sector are seeking a Technical Sales Manager to provide expert support across nationwide branches and sales operations. This role is essential to ensuring technical excellence in customer solutions, product selection, pricing support, and post–sales service.
You ll play a crucial role in driving product knowledge across the business, coaching sales and operational teams, and serving as the go–to expert for all HVAC technical matters. Working closely with senior leadership, your input will directly influence commercial strategy and customer satisfaction.

Key Responsibilities
Technical Support & Product Expertise

• Act as the primary technical resource for our sales and branch management teams
• Deliver structured and ad hoc product training to internal teams
• Support strategic decision–making around product development and innovation
• Stay current with market and product trends to assess opportunities and risks
• Respond to complex technical queries from customers and colleagues
• Assist with pricing and quoting when technical input is required

Aftersales Excellence

• Ensure exceptional post–sales customer experience through technical support and follow–up
• Manage escalated technical queries to resolution
• Maintain accurate records of aftersales activity and customer feedback
• Build strong, lasting relationships with clients and partners

What We're Looking For
Essential Experience & Skills

• Deep product knowledge in HVAC systems, including control systems and wiring
• Experience mentoring or training team members
• Background in commercial operations within wholesale, supply chain, or logistics
• Commercially aware with strong communication and stakeholder engagement skills
• Effective at managing multiple priorities under pressure
• Strong IT literacy and numeracy skills
• Full UK driving licence required

Desirable Attributes

• Degree–level education
• Experience designing and delivering technical training in a commercial environment

You ll Work With
Internally: Sales, branch teams, operations, distribution, finance, and senior management across the wider group
Externally: Suppliers, consultants, industry bodies, and service providers
This is a fantastic opportunity for an experienced HVAC professional ready to shape and influence technical standards, training, and customer experience across a well–established and growing business.
Ready to bring your technical expertise to a dynamic role? Apply now.