Technical Sales Engineer

Shillito Group; Sheffield; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Ongoing training and development

25 days holiday

Bank holidays included

Pension Scheme with matched contrib/s

Free Parking

Job summary

Shillito Group is seeking a Technical Engineer in Sheffield to grow the customer base and increase sales. You will handle emails, provide technical support, build quotes, and manage orders from enquiry to delivery.

The ideal candidate has strong maths and English, CAD/AutoCAD experience, and knowledge of metal specifications. Prior sales experience is preferred; MS Office skills are essential.

Qualifications

• The candidate should have strong maths and English skills and be computer literate with MS Office (Excel, Word, Outlook).
• CAD experience and ability to read technical drawings are essential.
• Knowledge of metal specifications and cutting methods, plus prior sales experience is advantageous.
• Previous experience in a Technical Sales Engineer role is preferred.
• AutoCAD knowledge is advantageous.

Responsibilities

• Monitor and respond to customer email enquiries.
• Support and solve customer queries and challenges at every opportunity.
• Build quotes and progress orders dependent on customer requirements.
• Provide technical advice and modify drawings to meet customer requirements.
• Maintain a high level of service and reliability in all customer contact.
• Maintain and grow current customer relationships and proactively seek new business opportunities and convert them into orders.

Skills

Maths

English

CAD experience

Reading drawings

MS Office

Sales experience

Customer relations

Tools

AutoCAD

Microsoft Office

Job description

Technical Engineer | Salary up to £35000 | Bonus | 32 days holiday |

An excellent opportunity for a motivated Technical Sales Engineer. The successful candidate will be responsible for and tasked with growing their customer account base and increasing sales within it, as well as having a proactive approach to generating new business customers.

You will be expected to converse politely and efficiently with customers ensuring high expectations are met and will be responsible for taking a lead or enquiry through from point of sale to delivery.

The Role:

• Monitor and respond to customer email enquiries
• Support and problem solve customer queries/challenges at every opportunity
• Build quotes and progress orders dependent on customer requirements
• Provide technical advice and make changes to technical drawings to suit customer requirements
• Maintain a high level of service and reliability throughout all customer contact
• Maintain and grow current customer relationshipsProactively seek out new business opportunities and convert into orders

Person:

• The ideal candidate will have good Maths and English skills, be computer literate with experience with the Microsoft Office Suite (Excel, Word & Outlook etc).
• CAD experience and the ability to read technical drawings is necessary
• Understanding of metal specifications would also be useful, together with any knowledge of our cutting methods and previous sales experience preferred
• Previous experience within Technical Sales Engineer role
• AutoCad knowledge

What's on Offer:

• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Free Parking