Technical Sales Coordinator – Engineer-Driven Outcomes

Neighbourly; Greater London; Vor Ort; GBP 28.000 - 52.000; Vollzeit

Zusammenfassung

Neighbourly is seeking a commercially minded coordinator to transform engineer recommendations into booked work, manage a busy pipeline, and drive revenue. You will develop relationships with engineers, proactively follow up on opportunities up to £1,000, and communicate clearly with customers to secure bookings.

You will collaborate with engineers and internal teams, manage CRM records and forecasts, and contribute to achieving individual and team sales targets in a fast-paced environment.

Qualifikationen

• Minimum 2 years in a technical, sales, or service-based role (ideally within construction, trades, or property maintenance)
• Proven track record of achieving targets and delivering strong commercial or sales outcomes
• Strong organisational skills with the ability to prioritise effectively in a fast-paced environment
• Naturally curious mindset with the ability to understand customer needs and technical recommendations
• Persistence and resilience when following up on opportunities and overcoming objections
• Confident communicator with strong negotiation and influencing skills (written and verbal)
• Comfortable using CRM systems and Microsoft Excel
• Ability to collaborate effectively with engineers, project managers, and internal teams
• Customer-focused approach with the ability to build rapport and deliver a positive experience
• Hands-on understanding of trade work or site environments is highly valued

Aufgaben

• Develop relationships with a defined list of engineers to build a collaborative partnership
• Own and drive engineer-generated opportunities from recommendation through to booking and completion
• Proactively follow up on recommended works (typically up to £1000), converting estimates into confirmed jobs
• Manage a high volume of customer interactions, delivering clear, professional, and confident communication
• Negotiate with customers to secure bookings while managing expectations and maintaining trust
• Work closely with engineers to understand the scope, urgency, and context of recommended works
• Interpret technical recommendations and explain them clearly to customers
• Use sound commercial judgement to balance customer needs, job value, urgency, and engineer availability
• Maintain accurate and up-to-date records across CRM systems and Excel, including forecasts, pipelines, and outcomes
• Monitor and progress all “on hold” jobs, including those awaiting payment, materials, or further confirmation
• Achieve individual and team sales targets and performance metrics
• Handle all associated administration accurately and efficiently

Kenntnisse

Relationship building

Negotiation

Account management

CRM proficiency

Excel

Target-driven

Tools

CRM systems

Microsoft Excel

Jobbeschreibung

Neighbourly is seeking a commercially minded coordinator to transform engineer recommendations into booked work, manage a busy pipeline, and drive revenue. You will develop relationships with engineers, proactively follow up on opportunities up to £1,000, and communicate clearly with customers to secure bookings.

You will collaborate with engineers and internal teams, manage CRM records and forecasts, and contribute to achieving individual and team sales targets in a fast-paced environment.