Technical Sales Consultant

Geowarmth Heat Pumps Limited; Hartlepool; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player in sustainable heating solutions is seeking a Technical Sales Consultant. This role offers the opportunity to engage with customers, design innovative heating solutions, and promote eco-friendly products. As part of a dynamic team, you will contribute to the company's mission of transitioning homeowners to low-carbon living. With a focus on professional development and a supportive work environment, this position promises a rewarding career path. Join us in making a real impact in the energy sector while enjoying excellent benefits and work-life balance.

Benefits

25 days annual leave plus bank Holidays

Birthday holiday day

Long service days

10 days contractual sick pay

Learning & Development opportunities

Staff days out & social evenings

Excellent work-life balance

Qualifications

• In-depth knowledge of the domestic heating sector and Heat Pump systems.
• Expertise in design and specification tools for heating solutions.

Responsibilities

• Manage incoming sales calls and customer inquiries.
• Design MCS-compliant heating solutions and ensure compliance.
• Engage in business development and maintain CRM data.

Skills

Sales Experience

Sector Knowledge

Design & Specification Skills

CRM Proficiency

Project Management

Tools

NIBE DIM

MCS 3005

Job description

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This range is provided by Geowarmth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

At Geowarmth, we're passionate about sustainable heating solutions that make a real difference.

Salary: £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped)

Role type: Full Time

Location: North Shields (In Person)

Reporting to: Managing Director

A full driving licence is required for this role.

About Geowarmth

Geowarmth are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points, we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team, we have been trusted to work on delicate and complex projects at numerous World Heritage Sites.

In 2024, we became part of Hometree Group, a leading UK residential home energy services company, paving the way for a brighter future in the home. By joining Hometree’s mission to help millions of homeowners look after their homes and transition to low-carbon living, we now also provide comprehensive servicing, financing, and maintenance to make it easier to look after your home and ensure a greener future.

Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership.

The Role

This role involves handling incoming and outgoing sales communications, managing customer inquiries, and actively promoting company products and services. Responsibilities include designing MCS-compliant heating solutions, ensuring compliance with industry standards, maintaining CRM data, and engaging in business development. The position also requires attending trade shows, delivering CPD sessions, and contributing to team improvements and industry best practices.

Responsibilities

• Handle Calls: Manage incoming sales calls, gather details, promote products/services, and guide potential customers into the sales process.
• Customer Outreach: Contact leads via phone, email, and internet tools to follow up on quotes and inquiries.
• Manage Enquiries: Respond to quote requests, follow-up questions, and general customer queries or complaints.
• Sales Follow-Up: Call qualified leads and quoted customers to assess project status and encourage engagement.
• Design Solutions: Create MCS-compliant heat pump and underfloor heating designs with distribution schematics.
• Ensure Compliance: Support Consumer Code and MCS scheme adherence, keeping sales compliance up to date.
• Business Development: Nurture repeat business leads, engage with contractors, developers, and professionals.
• CRM & Reporting: Maintain CRM for accurate tracking and provide reports on sales performance and department efficiency.
• Industry Engagement: Deliver CPD sessions, attend trade shows, and stay updated on best practices and product developments.
• Team Contribution: Share knowledge, suggest improvements, follow company policies, and support the Sales Team as needed.

What We’re Looking For

• Sector Knowledge: In-depth knowledge of the domestic heating sector and Heat Pump systems.
• Design & Specification Skills: Expertise in design and specification tools, including NIBE DIM, MCS 3005, and Heat Loss calculations.
• Sales Experience: Previous experience in a sales environment.
• CRM Proficiency: Extensive knowledge and use of CRM systems.
• Safety Commitment: Adheres to safe working practices.
• Professionalism: Maintains a high standard of personal and professional presentation.
• Positive Attitude: Enthusiastic with a positive mental attitude.
• Team Player: Able to maintain and build relationships, contributing to team success.
• Flexibility & Proactivity: Flexible, patient, and proactive in approach.
• Independence: Capable of working independently with minimal supervision.
• Project Management: Competent in managing multiple projects.

Our Recruitment Process

• Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)
• Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes)
• Final Interview: Final Interview with IMS Sales Director (1 hour - In person).

Perks Of The Job

• 25 days annual leave plus bank Holidays.
• Birthday holiday day and long service days after relevant periods.
• 10 days contractual sick pay following a period of service.
• Learning & Development opportunities.
• Staff days out & social evenings.
• Excellent work-life balance.

Equal Opportunity Employer

At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives, and backgrounds make for a better workplace and a better planet. We celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes sourcing talent, our interview process, conditions of employment, feedback, and everything in between.

About Hometree

Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began in the home cover market. Today, we are leading the shift towards decentralised, digitised, and renewable energy sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This approach is about sustainability and empowering homeowners to manage their energy more efficiently and cost-effectively, setting new standards in energy consumption.

We Operate Across Three Dynamic Divisions

Financial Services: Offer flexible financing options to help homeowners embrace renewable energy technologies.

Energy Services: Work with local installation businesses to provide sustainable energy solutions for reaching net-zero emissions.

Home Services: Provide coverage plans to maintain home hardware and ensure ongoing functionality.

We are committed to guiding UK homeowners towards sustainable energy solutions. Join us and play a pivotal role in supporting sustainable homeownership.