Technical Programme Manager - Transport

Tesco; Digswell; Hybrid; GBP 80,000 - 105,000; Full time

Job summary

Tesco is seeking a proactive Technical Programme Manager to lead and deliver cross-functional technology change across UK operations, including Whoosh and Grocery Home Shopping. You will partner with senior leaders, Product, Engineering, UX/UI, and TPMs to steer programmes from concept to launch, ensuring realised benefits and lasting change.

You will influence delivery strategies, manage stakeholders, and shape communications across a busy retail-tech environment, balancing customer experience

Qualifications

• Self-starter who can operate autonomously in complex programmes.
• Experience shaping programmes with ambiguous scope and cross-functional complexity.
• Strong numeracy with ability to create forecasting models and business cases.
• Confidently discuss technology stacks relevant to the programme.
• Lead stakeholder engagement and act as central point of contact.
• Growth mindset in a fast-evolving tech environment.
• Excellent verbal, written and listening communication skills.

Responsibilities

• Driving, leading and delivering the Projects and Programmes within your remit.
• Define, establish and deliver work within a Programme Strategy and bring fresh ideas.
• Develop stakeholder engagement strategies and manage diverse stakeholder groups.
• Create persuasive change narratives and manage programme communications.
• Identify education and training requirements and work with the Training Team to deliver solutions.
• Be the go-to person for programme delivery, representing end users and support teams.
• Energise and drive outcomes through influence and effective governance.

Skills

Self-starter autonomy

Ambiguous scope experience

Forecasting data analysis

Tech stack familiarity

Stakeholder leadership

Growth mindset

Strong communication

Job description

About the Team & Role

The Transport Team plays a key role in delivering technology change across our operations, helping ensure groceries reach customers efficiently and reliably. We are responsible for a broad portfolio of products, projects and programmes that support colleagues and customers across the UK, Republic of Ireland and Central Europe.

Our work spans both store replenishment and home delivery, covering everything from how products are moved through our network to how customer deliveries are planned and fulfilled.

Within the team, our Technical Programme Managers (TPMs) lead complex technology change that improves how we operate and delivers measurable value for customers and colleagues. TPMs are central to helping the business adapt, innovate and realise the benefits of strategic investments.

Lead the successful delivery of projects and programmes from initial concept through to launch, ensuring benefits are realised and changes are embedded for the long term.

As part of the TPM team, you will work across a varied portfolio of initiatives, partnering with senior leaders, business stakeholders, Product, Engineering, UX/UI teams and fellow TPMs. The role combines ownership within a specific domain with responsibility for larger cross-functional programmes.

A key focus of this specific role is supporting how we offer home delivery slots to customers and how we forecast and plan deliveries across both Whoosh and Grocery Home Shopping (GHS). This includes working on optimisation technologies, collaborating closely with operational teams, and delivering tools that help colleagues manage planning and operational decisions more effectively.

This is a high-impact role with direct influence on both customer experience and operational performance. The work is particularly important during peak trading periods, when balancing delivery capacity with customer demand is critical.

You will be responsible for:

Reporting to a Lead Technical Program Manager you will be responsible for Driving, leading and delivering the Projects and Programs within your remit.

Programme strategy:

Defining, establishing & delivering work within an agreed and aligned Programme Strategy, learning from existing program practices we have within the team, as well as brining fresh new ideas to the Team & Tesco. This will include assessing the viability and value of a program or project and the readiness of the teams and stakeholders to take on the program.

Stakeholder management:

Develop and deliver stakeholder engagement strategies and plans. Identify, manage, and communicate effectively with a diverse group of stakeholders. Ability to show empathy, listen actively and express ideas and facts in a clear and confident manner both verbally and written. Ability to influence without authority and report, present, manage meetings and facilitate effectively.

Program Communications:

Be able to create a persuasive storyline/ case for change to support your program, producing communication and engagement materials and owning communications to stakeholders. Ensure all materials are designed and produced in a timely manner and align to wider messages and are on brand.

Program training:

Identifying education and training requirements and working closely with the Training Team to develop suitable solutions and training offers.

People-focused:

Be the ‘go to’ person for expertise on how to deliver and manage Programs. Represent the end user and Support Teams throughout and understand the experiences of both the customer and teams supporting the processes. Assist in the provision of transition support to a sustainable business as usual environment.

• A highly resilient self-starter who can operate autonomously, drive complex programmes forward with tenacity, and maintain pace and positivity in ambiguous and challenging environments
• Experience of shapingprograms with ambiguous scope and uncertain delivery approach with significant cross-functional complexity
• Highly numerate, able to analyse and understand data with the ability to create different kinds of forecasting models and calculate business cases
• Able to converse confidently about the technology stack in the areas they are representing
• Operates as the programme’s central leader and figurehead, owning stakeholder engagement, acting as the central point of contact. Energising and driving outcomes primarily through influence rather than positional authority.
• A growth mindset that embraces ongoing learning in an industry with constantly evolving technologies
• Excellent communication skills (verbal, written and listening)

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.